The app works perfectly for me ... Never had a problem. To all those that can't get the app working because of using a new phone or factory resetting. I did the same thing and found out you have to unregister your phone from your account before you can register a new phone. Which for those resetting a phone, it has to be done before the factory reset, then you can register your phone again.
I have no complains about the app, it works like it's supposed to. The only thing I can say is that when I exit the app and still have my phone screen unlocked the app force closes for some reason. If I exit the app and lock my screen, it does not. No clue why or what but it's not a huge thing
So apparently when u change phone it doesnt work. Had on my old phone had no problems,but that broke so got a second hand one and downloaded again. I have no idea how to get the 6 digit security code coz it doesnt tell u where to find it. I got no phone text, no email, nothing. Cant use this app again unless I can enter the security code.
Let me tell you a story. I got a new phone, I have tried for months to get this app working on the new phone. I can't because the stupid god damned app will not send me the verivication code. I tried removing all my other devices thinking maybe it doesn't like me having multiple phones registered. SPOILER ALERT that didn't work. Not only can I not access my bank easily from my phone, I can't even transfer money to other banks on my computer because it wants me to report back to a phone THAT I DONT HAVE! Seems as though they've made no attempt to fix this known issue.
I tried for so long to avoid this update. I was working off the one from 2 years ago and it was perfect! Had to format the phone though and now...... now i cant: -edit or delete saved payees -search saved payees by name and not bank number -use the "contact us". The message is ALWAYS "cant send at this time". (Internet perfectly working) The apps confusing, it took my an hour, a damn hour, to find out how to get transfer options on the home screen. There is no working feedback or contact section. Please fix these issues and il perhaps not regret formatting my phone.
This app needs to have the ability when clicking the "information" Icon to actually display what your interest rate is and your repayment for that month... Just like the same field is displayed via the webpage..... Get it happening peoples.....
- Activate credit and debit cards within the app
- View funds on hold in your transaction lists
- Minor bug fixes
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