Kyla Whittemore
- Flag inappropriate
- Show review history
At first we struggled to use this and ive read lots of others have as well so i was a bit nervous. However it turned out after contacting the support team that it was an issue with updating on my android phone. Luckily my son has an iphone and we were able to update it and play. Like all new things, u gotta work out this kinks. All in all this is a great product and so fun to play with my son! And the tech support was fast responding and helpful! What more could u want out of a product!
2 people found this review helpful
Dan Carman
Spent hours trying to get this app to work. It does not connect to the device. Followed all the instructions exactly. Performed all the troubleshooting steps. Contacted Customer Support. Still does not connect... it takes forever trying to update the portal to the current firmware, only to stall out when it reaches 100% or when it gets to the "adding" step.
15 people found this review helpful
Joshua F.
- Flag inappropriate
- Show review history
Targets won't pair on iPhone or Android. After powering off and factory resetting targets will not show up in the app. We managed to get one reset and to show up in the app, but gave up after waiting for more than an hour for the software to update. The game modes look cool, but we have not been able to use any of the 3 targets we ordered. Will continue to try working with support, but they have not been helpful so far.
24 people found this review helpful
Gel Blaster
December 29, 2023
Hi, can you please contact us at support@gelblaster.com and we will gladly help you in resolving the issue.