
Lyle Roy
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no explanation on how to use transfers. spent money for pass and transfer was used at the same time. call line never answers or is rude. Public transportation unreliable for work commute unless you allow for an extra hour each way... get to work an hour early everyday or risk being late... wait for an extra hour after work just to get home, or have to wait longer in the terminal.

Johnny Metzger
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1.This app has faults! It needs a way to cancel a ticket purchase! I don't ride the Regional Bus BUT I accidentally tapped Regional instead of Primary. Could NOT cancel it! Went to Costumer Service Downtown. I asked if I could get a Credit or Refund, she said "It's not our fault!" and "We don't do Refunds!" , kept hearing this over and over again! Looks like MTA is MORE than HAPPY to take your money BUT they don't want to give it back! 2.Got an unknown 50 cent charge!
12 people found this review helpful

zero 007
This app won't even take money anymore. I have to pay double with cash now that their app doesn't work. customer service is only open when I work. I am willing to change my review. but it's going on a month now that the app doesn't work right. 😕 😐 😒 😑
2 people found this review helpful