Ryan Thaut
- Flag inappropriate
- Show review history
UPDATE: I was able to resolve the issue after disabling DuckDuckGo's App Protection, which apparently prevents this app from loading available WiFi networks for some reason... After a recent update, my opener was offline, and I couldn't reconnect it. Removed it from my account and re-added, but it refuses to load/display available WiFi networks so I can connect it. It just spins on "looking for networks" after I connect to the built-in WiFi.
4 people found this review helpful
Overhead Door Corporation
February 14, 2024
Hello Ryan,
If you are still having issues you can call our team at 1-866-599-4995 so they can help get you back up and running.
P Brady
The functionalities of the app are great...once you get connected. I've had 2 routers go bad and reconnecting 2 doors to wifi is a 1-2 hour waste of my time. Connects to the openers pretty easily, but finding the wifi could take 8-10 15 minute circles of death before it hits, then when it does, zero issues. Perfect signal, the router is right above the openers on the next floor. The app itself is the only saving grace.
4 people found this review helpful
John Byse
- Flag inappropriate
- Show review history
Installed this about a month ago and everything worked perfectly. All of the sudden when I try to open/close the door from the app I get... An error occurred integer out of range\n\n Open/close notification and status works fine, it's only when I try to open or close the door through the app. I tried rebooting the phone and also reinstalling the app from the Play Store, same results each time. Edit: I appreciate your prompt response and things seem to back working normal again. Thank you!!
15 people found this review helpful
Overhead Door Corporation
August 3, 2023
Hi John,
Thank you for the update on your review!