Jeff Birri
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Can't log back in now after this update. Did the same thing after the last update. Tried to reset password and still nothing. Get some invalid error message. Terrible. 4/23/24. App won't even open now after update. Constantly getting an error message. Still send me notifications, but can't get the app to open. Love the idea, but the app is trash.
Overhead Door Corporation
September 24, 2020
Hi- This should be corrected in the latest version 4.2, please uninstall the app and reinstall with the updated version. If you need further help call us at 1-866-599-4995.
Mark Hepler
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Update 4/16/24 - still having same issues. App is worse than useless now. Since software was updated, app has become unreliable. App shows door as offline. At device, led is solid green (showing status as connected). Opening the door using keypad or attached button results in app status changing to online. After a short interval app status changes to offline while connect device still shows solid green (connected) status. If door has to be opened by connected device, app is useless.
12 people found this review helpful
Ezequiel Navarrete
It used to work perfectly smoothly, but since a few weeks ago, my door disconnects constantly from my wifi network. I get a message on the app screen telling me it is because my "network doesn't allow my door to connect to the cloud." I don't have such a problem with the rest of my devices connected to my network, though. I've tried resetting it, I've uninstalled the app and reinstalled it, deleted the door, and restarted the whole setup process, but nothing has fixed the issue. So frustrating
6 people found this review helpful