
John E Rastorfer Jr
Your app and hardware attached to it is junk. It is offline more than it is online. It has nothing to do with my Wi-Fi. All my other Wi-Fi devices work perfectly... Always... Even those in the garage near this piece of junk. I am going to get rid of Alladin connect completely. Most unreliable equipment I've ever owned. If I could rate it negative 10, I would...
13 people found this review helpful

J W
The app works fine, but it presents pop-ups asking the user to rate it in the app store so often that frequently when I try to use it I have to tap three places when I should just be tapping one, which can actually be a problem when it's very cold or raining and I'm walking up to the garage trying to open the door.

Yousuf S (USAF)
UL LOCKOUT error. You're then forced to manually open or close the door with a wall button just to regain access through the app. This defeats the purpose of remote access and feels like an unnecessary restriction! Even more frustrating, the Genie/Aladdin Connect app frequently signs us out, sometimes several times a week. This becomes a major hassle when trying to quickly open the garage from the driveway or let someone in remotely.
3 people found this review helpful