Aladdin Connect

Overhead Door Corporation

About this app

Aladdin Connect allows you to monitor and control you garage door from anywhere. The Aladdin Connect app works with any Genie Wi-Fi-enabled garage door opener or retrofit kit and can be set up in minutes. The app controls up to 20 garage door openers or retrofit kits and allows you to do the following:

· Open or close the door from your smartphone

· Check whether the door is open or closed from anywhere, using your smartphone

· Get notified if your door is opened or closed and customize notifications

· Add up to 20 family or guest users and get notified when they operate the door

· Set up rules to automatically notify you or close the garage if the garage door is open at night or open for a long time. For more information, visit http://www.geniecompany.com/aladdinconnect/

If you have any questions, please refer to our FAQ.
https://docs.aladdinconnect.net/faq/aladdinconnect.html

Ratings and reviews

So far, I've signed up for the account and had them confirm my email address. When I sign in, they tell me the login is incorrect. When I attempt to recover the password, they tell me they've never heard of it. After confirming it. This product and company are a steaming pile of skit, and I say that not just because of the app. The opener won't enter programming mode so I can connect the keypad. Support second guessed me and terminated the conversation without adding anything helpful at all.

Update: the service has gone downhill and for a while. The app doesn't communicate well with the server, server keeps timing out or says too many requests. The whole thing is supposed to be a backup and now I had to install a backup to this backup and also might get a keypad as another backup. I hope they improve their server side stuff and make the app a little more reliable.

Wifi setup is terrible. It took over 30 minutes to get it connected. The in app back and close buttons don't work. The open close feature, if u ever get the thing connected and if the app ever sees that the device is connected, is a terrible user experience. I shouldn't have to hold to open, just a tap should do it. Aside from the delay the opener then beeps a bunch before it opens/closes. Annoying and adds to the already lengthy process of opening/closing the door. Just terrible.

What's new

Performance updates
UI fixes