Wheels | Private Rentals

2.8
3.55K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Wheels is your all-in-one bike subscription offering connected smart e-vehicles at a fixed monthly price, delivered straight to your doorstep.
Enjoy all the perks of owning a private vehicle, minus the headaches.We offer a fully integrated app experience that allows you to:

- Unlock your vehicle and start your ride with a simple tap in the app.
- Keep an eye on battery levels, speed, and other stats.
- Track your bike at any moment with the built-in GPS.
- Share vehicle access remotely with your friends and family.
- Connect with the Wheels team for any vehicle or tech-related queries.

And if anything should come up, we’re right there for you.
Maintenance needed? We provide same-day repairs or replacements.
Worried about safety? Our vehicles are equipped with GPS tracking and cable locks.Two Wheels, Zero Worries: Welcome to the Effortless Bike Life
We Handle the Fuss, You Feel the Breeze.
Updated on
Sep 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.8
3.52K reviews
A Google user
September 25, 2018
I used this app for one of the scooters. When I went to end my trip, the app gives me an error that their network may be too busy. The scooter is disconnected and won't work now. There is no way to access anything else on the app while you're in a ride. I called customer service number on the scooter and nobody answered. I left a message and sent an email about the error. 6.5 hours later I've had no response and the trip is still going. I restarted my phone and the app, doesn't fix it. Now I uninstalled app and can't log in because it is only set up to create new account and my phone number is already registered.
4 people found this review helpful
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micromobility.com, Inc
September 25, 2018
Hi Carrie -- we're so sorry that you experienced trouble with your ride. Please send an email to support@getwheelsapp.com including your phone number and we'll make sure you're not charged for your ride. Thank you for reporting the bug -- we're making constant improvements to the app and want you to have a great experience! Please try Wheels again!
A Google user
August 2, 2019
App needs a major overhaul. Scooter Location Icons are very inaccurate. The Icon is either a block away from the actual location, on the other side of the street, or the scooter is no where to be found. GPS is also inaccurate. You start walking and the icon the indicates you will stay stationary until you're a few meters from where you where then it goes from where it was to a few meters ahead of you. Also, please add a Report Stolen button. Couldn't find a scooter at all a few times already.
30 people found this review helpful
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A Google user
October 20, 2018
I was excited to jump on my wheels and go. Downloaded the app and it crashed each time I went to take a photo of my license. So I uninstalled and reinstalled the app to see if it was a glitch. Now... My phone number is already registered so when I went to reinstall I couldn't re-login because it's already registered. There's no option to log back in. App didn't work at all, guess I'll keep riding Birds.
9 people found this review helpful
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What’s new

A brand new Wheels experience

App support

About the developer
micromobility.com Inc.
nemanja@helbiz.com
500 Broome St New York, NY 10013-1600 United States
+381 62 460064

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