Guardian Anytime Mobile
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Description
Application is used for members to find dentists and vision care providers participating in the Guardian Life Insurance's dental and vision network plans. The member can also view an image of their Guardian ID card.
My review
Review from
Reviews
2.9
268 total
5 71
4 29
3 46
2 34
1 88
Debanjan Dey
Ugly Interface. Bare Bones Functionality Uses only half the screen after logging in. Only allows you to view your member cards. Even those cant be viewed within the app but end up getting downloaded. Seriously, its 2015!
julie stevens
Doesn't work! I've tried and tried to choose a provider but the drop-down arrows do absolutely nothing. I've reinstalled the app but it still doesn't work. What a joke! It shouldn't be this frustrating. In this day and age, you can't find developers who know what they're doing? 👎
Steph C
Useless! The list of dentists I get is always outdated. Today, I took a chance that something may be up to date, and the listing I got was 49 dentists in the SAME OFFICE in Odessa, Texas. Are you kidding me??
Beth L
Terrible This is a horrible app, doesn't work. Cannot search providers. After I put in my location, the selection for the plan type, such as PPO, doesn't register you are selecting anything. However, I also went to the website and looks like it has the same problems. So, there is absolutely no way to look up to see if your dentist takes your insurance. Guess we will all have to call and bog down their phone lines some more. Also, just fyi, I did uninstall and reinstall and have been trying for over 2 weeks.
Jason Kyzar
Get used to entering your password This application is convenient for submitting claims. I don't like that if you open another application or put this one into background it will log you out and you'll have to enter your password again. You'll also lose everything that you have done. Not possible to submit PDF receipts using the mobile application.
Christopher L
Errors! I'm unable to select any drop down! Same as the other 85 people that have it 1 star! Why even have a mobile app of it's not going to work. If it's for convenience, it sucks!
User reviews
Ugly Interface. Bare Bones Functionality Uses only half the screen after logging in. Only allows you to view your member cards. Even those cant be viewed within the app but end up getting downloaded. Seriously, its 2015!
Doesn't work! I've tried and tried to choose a provider but the drop-down arrows do absolutely nothing. I've reinstalled the app but it still doesn't work. What a joke! It shouldn't be this frustrating. In this day and age, you can't find developers who know what they're doing? 👎
Useless! The list of dentists I get is always outdated. Today, I took a chance that something may be up to date, and the listing I got was 49 dentists in the SAME OFFICE in Odessa, Texas. Are you kidding me??
Terrible This is a horrible app, doesn't work. Cannot search providers. After I put in my location, the selection for the plan type, such as PPO, doesn't register you are selecting anything. However, I also went to the website and looks like it has the same problems. So, there is absolutely no way to look up to see if your dentist takes your insurance. Guess we will all have to call and bog down their phone lines some more. Also, just fyi, I did uninstall and reinstall and have been trying for over 2 weeks.
Get used to entering your password This application is convenient for submitting claims. I don't like that if you open another application or put this one into background it will log you out and you'll have to enter your password again. You'll also lose everything that you have done. Not possible to submit PDF receipts using the mobile application.
Errors! I'm unable to select any drop down! Same as the other 85 people that have it 1 star! Why even have a mobile app of it's not going to work. If it's for convenience, it sucks!
Galaxy Note 5 - I attempted to access my account and all I received was a pop-up with the number 99. I contacted their tech support and was told "Sometimes the app just doesn't work, you should try logging in on a computer". If I could have reached through the phone I would have slapped that idiot. It very well could be that the app simply doesn't work with my phone/OS but with customer service like that the company should be looking for new developers.
Useless What's the point of having an app if you can't even log in? Works fine in the mobile browser, but when I log in the app all I get is a pop up with "99". Thanks for nothing.
Useless for anything beyond find a dentist/vision provider Seriously this company dropped the ball with this app. The lack of features is appalling.
Note 3 App works except it doesn't give any phone numbers. The arrow on the right side of the screen doesn't do anything. Good idea, just very bad implementation. Another thing,, you can't move the app to the SD card.
Worthless Won't work past drop boxes to find provider. As much as we pay for this insurance this app should work!!!
Having to constantly dig up my user name and password was what I had hoped to get around by using this app but unfortunately you have to sign in each time you try to view anything account related which means I just as likely to use their web page which has more features. Retain login info and this becomes more useful.
Provider search didn't work I was attempting to look up providers on the website, which shoehorned me into the app. The menus mostly work, until I try to select the plan at which point the drop down menus fail to register my selections. Pretty frustrating.
Wouldn't find a provider, and when I tried to view my id card a weird error that just said "99" popped up. This app is terrible
Doesn't work Downloaded to my android phone but doesn't work. Uninstalled and reinstalled but still won't work. Logged in and still not working. Help.
Garbage Won't work. Try to log in and get 99 error. Works fine logging on the website.
Useless Won't login. A pop up window with 99 and no any other comment.
Unable to use What is the point in an app that about let you login. I put in my username and password and a box pops up that says 99
Horrible app The website won't allow me to search for a provider. It made me install the app. The app gives me one page of results. There should be at least 6 pages of results.
Note 4 The app is just ok...it doesn't work half the time...when looking for a provider..it takes forever to pick the options...have to press each option like 4 times...smh...but i can't find a provider without it.
Can't login When I try to login I get the 99 message pop up😠😕
It wont let me sign in. I even restarted phone. It keeps saying "99" and all you can do is hit ok.
Provider search results not accurate My Dr does not show under this apps search results but does show under the website's search results. Therefore will be uninstalling.
Definitely Recommend Very neat, nice straight to the point and extremely easy to use. Great features such as providers info including phone numbers, addresses and the option to save multiple providers for later use or viewing.
Can't Login Popups "99" when trying to login. Makes entire app for viewing id card useless.
Pointless Says no ID cards available when I log in. Pull it up no problem on the website.
Good start Need to add being able to submit claims and see claims thru the app. Also should be able to see coverages based on dental work and vision options. Once added it will be a 5
Won't let me log in Just comes up with "99" when I try to log in.....worthless app
Unable to log in Unable to log in and access cards or information..Error message reads 99.
Can't log in I can log in on my computer but not on the app. :(
Can't look at providers Not letting me look at providers in my area. It has worked before but now it is not and I need it.
Review deleted
What's New
1) Fixed minor issues
2) Added additional features
a) Save and retrieve provider information for latter use
b) View Map information
c) Get directions to selected provider from any where with in US (touch and hold any point on the map and get directions from the point)
Additional information
Updated
October 10, 2013
Size
Varies with device
Installs
50,000 - 100,000
Current Version
Varies with device
Requires Android
Varies with device
Permissions
Report
Flag as inappropriate Offered By
The Guardian Life Insurance Company of America
Developer
