
Dom
App has issues. I have to "login" three times before I can see my account. I get an error that says "Somethings wrong" every time I try to log in. I have had this issue since I downloaded it over a year ago. The app is helpful when I get into it though.
The Guardian Life Insurance Company of America
March 1, 2024
We're sorry to hear you have been experiencing issues logging into your mobile app and we are happy to help troubleshoot this with you. We welcome you to call us at 1-888-Guardian (1-888-482-7342), Mondays through Thursdays from 8:00 a.m. - 6:00 p.m., and Fridays 8:00 a.m. - 5:00 p.m. EST. Alternatively, you may email us at ilsolutions@glic.com.

Sara Larscheidt
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bit tricky on login... bouncing between email and app to login... there's got to be a better way to verify. Also, entering any letters was debilitating and painful. Took me 25 minutes to enter my partner's info to update my beneficiary. Ridiculous.
1 person found this review helpful
The Guardian Life Insurance Company of America
May 1, 2023
Thank you for providing your feedback. We're sorry to hear you experienced difficulties on our app. We welcome you to contact us at ILSolutions@glic.com or at 1-888-Guardian (1-888-482-7342), Monday -Thursday from 8:00 a.m. - 6:00 p.m., and Friday 8:00 a.m. - 5:00 p.m. EST, to review how we can update our app to better suit your needs.

A Google user
Permanently Down for Maintenance. Have tried to log in several times per month since December. Always down for maintenance. Can't make payments on my phone through the website, and was told I needed the app, but that doesn't work either
5 people found this review helpful