
Harmeet Arora
It's frustrating to use the Guardian app and website. The provider search feature doesn't work on either platform. A smooth online experience is what everyone wants these days, especially when dealing with important matters. Hopefully, things will be fixed soon so people can get the support they need.
6 people found this review helpful

HaydenMobile Mechanics
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What a joke..I open the app and sign in and what does it do? Opens in browser. What's the point of an app if it's only a shortcut to your browser page? You can just put a browser shortcut page to your desktop and delete the app. Update : I spoke to customer service who informed me that the apps are intended for companies. For individuals who purchased it you have to go to the webpage and scroll past the business login to the individual part. 😑 customer service was truely not helpful.
11 people found this review helpful

Kris
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The developer thought it was a good idea to name this app "Providers & ID Card", so if you install it and can't find it on your phone, search for that instead. The app makes it hard for people to use a password manager to log in (focus is automatically lost on the fields). After manually searching for the app and putting my password in, my account is locked out and I don't know how to unlock it. The website isn't working and their phone support just hangs up.
68 people found this review helpful