Doesn't work as advertised, No support. I got this app to take advantage of the virtual debit card with, supposedly, a $100 int'l spend limit. I haven't been able to make any USD payments since I got the card though, and no reason is given for the declined transactions. I have tried repeatedly to get help from support but emails go unanswered. Is it even possible to make USD payments at all?
10 people found this review helpful
Please go fix this application. The registration process was not successful, I expected so much considering the referrals. First, the SMS took a long time to arrive after having to click resend like 3 times after initial expectation of OTP SMS. Secondly, the scan your face section was not interactive not informative. After a 10 - 20 mins stare at the screen with my face in the centre. Nothing happened, no feedback, nothing. Please fix.
27 people found this review helpful
We apologize for the difficulties you experienced while registering with us and we appreciate your feedback. We'll look further into the issues you've experienced. If you would like some assistance or additional information, please contact us via email@example.com and we will be happy to help you further.
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It was good at first but I got stuck with identification card. It keeps saying KYC failed And everytime I try to open a web page this app comes up! I am thinking of deleting this app, it's very frustrating
2 people found this review helpful
September 14, 2023
Hi Onyinye, we'd love to help you.
Please write to us at firstname.lastname@example.org and our team will help resolve your issue quickly.
Keep choosing gomoney and we hope to get that 5 star rating from you once you are successfully onboarded.