2.5
166 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Comelit Group presents the VISTO, smart video doorbell. It connects a video doorbell on your WiFi network to stream live audio and video directly onto your smartphone or tablet.
Whether you are on vacation in Aruba or just on the couch watching the game, Visto lets you answer and unlock the door with ease.
With an advanced motion sensor that sends you an alert whenever someone walks into your yard or gets too close to your door, you can always monitor what's going on around any entrance to your home.
Visto comes also with free recording for motion detection triggers or visitors ringing your doorbell direct to your mobile device memory. Or an optional Cloud storage service that records video, live 24/7 so you don’t miss a thing.
With Visto it’s like you are always at home with an high level of security and ultimate peace of mind.
Visto: Answer wherever you are.

Comelit Group is a world wide manufacturer of security and smart devices based in Italy. Since 1956 we are originators of video door entry systems, burglar alarms, cctv, fire, access control and home automation. Our products are made for global professional installation market. Born from this heritage, is the new Visto. The smart video doorbell which brings together iconic Italian design with a rich feature set, perfect for the connected home of today.

Main features:

Performances
- HD Camera for amazing streaming video
- Night vision IR LEDs for use in low lighting conditions
- Full-duplex two-way A/V communication
- Wide angle camera lens
- Advanced motion detection sensor
- Full-time connected power (no battery required)
- App with an easy user interface
- Cloud storage for 24/7 video stream and motion detection
- Free Local recording on your mobile device (pictures and video clips)
- Works with existing door chimes (mechanical and digital) same wires, same power supply
- On board relay for door strike and gate release abililty

Aesthetics and accessories
- Product design by a prestigious Italian design house
- Comes by default in Anthracite Black with optional replacement covers in Silver Mist and Cloud White
- Accessories: angle mount brackets for wall installation, add-on wireless chime.
- Small size for an easy wall mounted installation, no junction box are required

User experience
- Possibility to manage in the same App different devices that belongs to Visto family: other Visto units, Visto internal camera, Visto external camera.
- Smart selection of the motion detection area using a powerful algorithm
- Multiple users for each device
- Motion detection selectable in Custom mode for each Visto and/or each family of devices
- Call push-notification
- Motion push-notification
- Firmware and App updates directly on the cloud
- This app doesn't have a tablet optimized version.
Updated on
Dec 4, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.5
159 reviews
Sabrina Takashi
April 2, 2024
Had this doorbell for a year or two now. Sadly it's the worst thing ever.. The electrician even replaced it with a 2nd one because the first one worked poorly. We've had to reboot the device atleast 25 times because the camera stops working all the time. Sometimes the bell doesn't even work so we have to check regularilly if it still does. Only the main app person can reset it which is annoying. Sorry to say but my parents buying this was a mistake, especially for the high price.
Did you find this helpful?
Comelit Group S.p.a.
April 8, 2024
Hello Sabrina, we are really sorry for the inconvenience you have described. Our tech team would be happy to assist you. In order to get the right support, please contact our local branch. Here you can find all the info: https://pro.comelitgroup.com/technical-assistance Comelit Staff
A Google user
June 21, 2019
The hardware is great, the software is terrible: - Disable unlock pin not working - Really slow response rate - Even with solid wifi, the bell is not always ringing. (All permissions set to make sure the app keeps running in the background) - Interface is not user friendly, it only needs to do three things very well: ° Show the camera image immediately when ringing ° Make it easy to speak directly to the people in front of the door (now it takes "picking" up the phone, loading the interface and pressing another speaking button) ° Unlock the door My conclusion: cheap chinese hardware (which is not the limiting factor) with terrible software. Comelit, if you ever want to sell cloud services for these things, get the basics right. (basics = software)
4 people found this review helpful
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Comelit Group S.p.a.
July 3, 2019
Dear user, we are very sorry that you had such problems with our service. We kindly suggest you to contact Comelit technical assistance of your country. Any delays in push notification may dipend on the network and the mobile devices connections. We are constantly working to improve the user experience of our app. Comelit staff
A Google user
March 11, 2019
very expensive video door bell and I should have read reviews first. the lag time delay is shocking, person rings bell and you get a notification about a minute later, then half the time the app locks up so you cant see the live video feed. and don't get me started on the activity zone.... oh my God it is useless. worrying thing is Comelit is an industry leader on intercoms. only installed a month and will be replacing it with something else.
10 people found this review helpful
Did you find this helpful?
Comelit Group S.p.a.
April 4, 2019
Dear Tony, we are sorry for your problems. In normal conditions the call receiving time is around 5s and 8s, what you report is abnormal and could indicate problems not dependent on the app but on your device, on the system installed or on your connection. We kindly suggest to contact your installer/property manager and explain your problems.

What's new

Bug fixes

App support

About the developer
COMELIT GROUP SPA
app.support@comelit.it
VIA DON BASILIDE ARRIGONI 5 24020 ROVETTA Italy
+39 0346 750302

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