GorillaDesk

GorillaDesk

About this app

GorillaDesk is a field service management app designed to help service businesses schedule jobs, communicate with customers, and manage work in real time while technicians are in the field.

Over 7,200 technicians use GorillaDesk to manage daily operations and reduce scheduling and communication delays.

Start saving 13.3 hours per week with a 14-day trial.

Core features:
- Drag-and-drop job scheduling for field teams
- In-app VoIP calling, including incoming calls while the app is in the background or the device is locked. High-priority notifications are used to ensure technicians receive time-sensitive business calls.
- GPS navigation and driving directions to job locations
- Invoice management and in-field payment collection
- Team communication through job notes and internal messaging
- Recording of chemicals and materials used on site
- Job notes and photo or file attachments

This app is a companion mobile application for the GorillaDesk desktop platform, enabling technicians to stay connected and responsive while working in the field.

Ratings and reviews

After two decades of frustration with the software in the pest control industry, I knew that selecting what I wanted to use to run my own startup would be the most important decision I made. Nearly two years in, I'm satisfied that my research brought me to the right choice: GorillaDesk. The mobile and web apps are tailored to the strengths and limitations of each, and offer a field-to-office workflow that make daily use seamless. Automations are plentiful and priceless. Highly recommended!

This app has a ton of useful features, however.... it constantly crashes even AFTER updates. Writing notes (visible to customers) is an extremely important part of my job, and so it is frustrating to no end that it freezes non-stop and makes my job harder and very ineffectient. I spend more time rewriting notes than I should. It also doesn't properly save the notes as I have gone back to refresh my mind on a few jobs, and my notes that I know I wrote ended up not being there.

Love Gorilladesk. Purchased as soon as I started my business. Tried the trial version but doesn't do any justice of the capability of this software.

What’s new

This version includes the following:
- Fix: Ability to hide the job count banner
- Fix: Notification bar not opening the app
- Fix: Android audio issue when using Bluetooth