App has been acting funky for a couple months. Thought it was due to Christmas overload. No, earlier today I had 3 items in my cart, but the price and quantity for each was not visible in app. I tried everything to see, but no go...yet it would let me Check out? Just looked again and shows 3 items in my bag...until I click on it...then the bag shows 'Empty'.
I always have problem when checking out.
Bad performance Can't make payment through PayPal
Good App... Tired Style I loved buying outfits from Express 10 years ago, and the convenience of the app makes shopping less of a journey. My biggest problem with Express is the lack of creativity with their menswear line. When I browse through the clothing selections I'm still seeing the same cuts and styles from 10 to 15 years ago. Express doesn't need to revamp their entire menswear offerings, but adding a tad of innovation and diversity to current selections certainly would not hurt Express app's usage and ultimately SALES.
Orders don't actually go through! This app is awful. And so is the entire Express customer service department. I went through all the steps of placing an order in this app, complete with an order number and confirmation page that says Thank you for your order, and it never WENT THROUGH. I called and no one could find any trace of an order. What a joke. Even the manager was unprofessional and offered no help at all. I will never be shopping at Express again. (Listen to all these bad reviews Express! Something has to change!)
I can browse just fine, but when I try to update account or make purchases I get signed out. Very frustrating!
A new & improved Express App gives you insider access to the latest style, exclusive offers & EXPRESS NEXT Rewards.
·View app-exclusives, offers and sales at a glance in the new Offers section.
·Updates include new features, improvements and bug fixes.
·Effortlessly view your EXPRESS NEXT account and redeem Rewards.
·Messages are now available in the More section
A fascinating shopping experience designed for time and money savvy people.