Rappi

Rappi, Inc - Delivery

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About this app

Live better, live Rappi

Discover an app created for you, available 24/7 for whatever you need.
When we say that we want to make your life easier, we mean it. That's why you can send anything from anywhere in the world with your SuperApp, to more than 9 countries, everything you want to your family and friends.

So if you need to go to the supermarket, a restaurant, or the pharmacy: We’ll do it for you.

With Rappi you can order:

Restaurants

Always choose the best variety of food, from pizza to international dishes, we will deliver everything you want in minutes.

Supermarkets

Great for ordering your monthly groceries and having the help of an expert who chooses the products just like you would. We also deliver it to you by car so that you receive it in perfect condition.

Last-minute shopping: Express

If you need an ingredient or have a special craving, order it through Express without lines and receive everything in 35 minutes or less.

Pharmacy

Stay healthy while taking care of your family no matter what time it is, we deliver your personal care products 24/7.

RappiBank & RappiCard

RappiPay launches the RappiCard, a Visa credit card with maximum control and many benefits: request it in 5 minutes, no annual fees, it gives you cashback on ALL your purchases, you can pay without contact and you have 24/7 support.

Courier Service

When you need to send the keys to a friend or even a birthday gift, anything you need to send or receive, we help you. If you run out of cash, we will also deliver it to where you need it.

Online Stores: RappiMall

The perfect place for people like you who love to shop at their favorite stores and malls from anywhere and have it delivered to your door.

Travel: RappiTravel

We are all taking care of ourselves right now, but we know that we will travel again, that is why we are here to help you, even when it comes to planning your next trip.

Download it now and live better with everything that Rappi can do for you.

Ratings and reviews

Super buggy, horrible UX. You can't leave a message for the delivery person until they arrive at the restaurant, so if you forget something (like to include the apartment number). You have to keep reloading the page to try to be able to talk with someone. There are a number of other UX issues, but this is just an example of how they developers behind this app simply don't think about the user experience at all.

This app used to be my favorite for delivery in colombia, especially when they added turbo services that is super fast. I must say it is a reliable service and much better than what we have in the USA. Unfortunately, their support services has become completely useless as they stopped responding and addressing errors and problems. We keep getting orders with missing items and they completely ignore you for days if not for ever. Their world class resolution center has become extremely careless.

DONT DOWNLOAD Horrible customer service - waste of time asking for help if payment methods dont work. I even upgraded to premium for priority customer service - no difference! No one tries to see what the problem is on their system. They send the same generic message. "Validate your credit card and email". Yeah ok! You seem to have no problem taking money from my credit card when I do validate it and sending me email confirmations but when it comes to paying with that same card, there's issues.

What's new

Thanks for using Rappi! To improve your experience, we update the app weekly. Every update includes both performance enhancements and new features.

Take a look at what’s new!

* Bug fixes and stability improvements