Firehouse Subs

Firehouse Subs

About this app

Order through the app, get mobile exclusive rewards, stay in the loop, and much more with the official Firehouse Subs app!
Specific features include:
• Mobile Ordering: For select locations, order with the app and skip the line to enjoy your meal even faster.
• Stay In The Loop: Stay informed on new rewards, products, and more.
• Menu: Explore your Firehouse Subs favorites and discover our newest menu additions. Plus, you can browse item descriptions and nutritional information at any time.
• Find Your Firehouse Subs: Locate your nearest Firehouse Subs restaurant and never leave those subs cravings unfulfilled.
• Loyalty program: Earn 1 point for every $0.01 you spend at Firehouse Subs, and save up your points to redeem free food rewards for subs, upgrades, and more!

Ratings and reviews

I've had nothing but bad experiences. Every time I've tried to redeem points, it's been a Problem. Employees don't know or understand how to redeem points in store. I also can't order through the app directly because no matter what payment method I put in, the app will always kick back an "Invalid Payment" error. Also, please add PayPal compatibility. At least, assuming that payment method will actually work.

The app works fine and is not hard to use, however the restaurants do not care what time you schedule to pickup your food. In the app you have the ability to select pickup as an option and then you can choose the time you wish to pick up your food. That WOULD be nice, but the restaurants in my area either make the food as soon as they get the request so it sits there for hours before the time I actually scheduled to pick it up at, or they don't make it at all until I arrive at the pickup time.

I used the MLB deal and the only option was a combo, not just the sub. When I went to pick up our order, they told me that the receipt would've showed the combo meal - it did not. Fix the app and let us either order just the sub or give the meal options when that is the only option available.

What’s new

We update the FHS APP often to make the app experience smoother and more reliable. Here are some of the improvements you’ll find in our latest update:

Introducing Firehouse Subs Insiders, an exclusive program for Firehouse Rewards members. Opt in to share feedback, take surveys, and earn rewards points for your input.

Bug Fixes - Design Improvements.