Firehouse Subs

Firehouse Subs

About this app

Order through the app, get mobile exclusive rewards, stay in the loop, and much more with the official Firehouse Subs app!
Specific features include:
• Mobile Ordering: For select locations, order with the app and skip the line to enjoy your meal even faster.
• Stay In The Loop: Stay informed on new rewards, products, and more.
• Menu: Explore your Firehouse Subs favorites and discover our newest menu additions. Plus, you can browse item descriptions and nutritional information at any time.
• Find Your Firehouse Subs: Locate your nearest Firehouse Subs restaurant and never leave those subs cravings unfulfilled.
• Loyalty program: Earn 1 point for every $0.01 you spend at Firehouse Subs, and save up your points to redeem free food rewards for subs, upgrades, and more!

Ratings and reviews

I've had nothing but bad experiences. Every time I've tried to redeem points, it's been a Problem. Employees don't know or understand how to redeem points in store. I also can't order through the app directly because no matter what payment method I put in, the app will always kick back an "Invalid Payment" error. Also, please add PayPal compatibility. At least, assuming that payment method will actually work.

App is missing menu items from store; when I got to store, they said they could make the missing item but they couldn't apply the promo that was available in the app (for the item the app wouldn't let me order) Edit: Reached out to support as suggested; their answer is that I either didn't have the latest app (untrue), or that I don't know how to navigate the menu (lol). Unhappy with app, unhappy with support.

can't use my points I've accrued to order the sandwiches I want. one has been listed as "not available" for months now due to an ingredient change (even though I have no issue actually ordering it without points). the other one doesn't exist as an option to order using points. this has been an existing, ongoing issue for months now. what's the *point* of a *points* program if we can't order what we want?

What’s new

We update the FHS APP often to make the app experience smoother and more reliable. Here are some of the improvements you’ll find in our latest update: Bug Fixes - Design Improvements.