Firehouse Subs

Firehouse Subs

About this app

Order through the app, get mobile exclusive rewards, stay in the loop, and much more with the official Firehouse Subs app!
Specific features include:
• Mobile Ordering: For select locations, order with the app and skip the line to enjoy your meal even faster.
• Stay In The Loop: Stay informed on new rewards, products, and more.
• Menu: Explore your Firehouse Subs favorites and discover our newest menu additions. Plus, you can browse item descriptions and nutritional information at any time.
• Find Your Firehouse Subs: Locate your nearest Firehouse Subs restaurant and never leave those subs cravings unfulfilled.
• Loyalty program: Earn 1 point for every $0.01 you spend at Firehouse Subs, and save up your points to redeem free food rewards for subs, upgrades, and more!

Ratings and reviews

I've had nothing but bad experiences. Every time I've tried to redeem points, it's been a Problem. Employees don't know or understand how to redeem points in store. I also can't order through the app directly because no matter what payment method I put in, the app will always kick back an "Invalid Payment" error. Also, please add PayPal compatibility. At least, assuming that payment method will actually work.

This app at 1 point worked wonderfully but every time I've tried to use it in the last few months it cancels my order it doesn't work it just keeps reloading I've checked there's no updates it's almost like it's trying to Force me to pay more through doordash instead of just using your own platform that you guys designed it's actually pretty ridiculous. Especially considering the prices of everything or like $2 more on for an item per item on doordash.

Order didn't go through to the store, so I had to order it again in person. When I contacted support for a refund of my app order and sent them my in store receipt as proof I had ordered it a second time, the rep said she'd forward my issue to the correct team. it's been over a week and I still haven't heard back. Don't use this app. it doesn't work and then they will ignore you when you ask for your money back. i essentially paid $40 for one 13yo child's already overpriced combo meal.

What’s new

We update the FHS APP often to make the app experience smoother and more reliable. Here are some of the improvements you’ll find in our latest update: Bug Fixes - Design Improvements.