MUSE: Loyalty Programme

3.8
370 reviews
50K+
Downloads
Content rating
Everyone
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About this app

Experience a loyalty programme unlike any other with MUSE.

The MUSE mobile app is designed to offer you the ultimate curation of luxury products, experiences and content at your fingertips.
Access more than 35+ fashion, beauty and lifestyle brands, including Level Shoes, FACES, Tory Burch, KENZO and so much more.

Download the MUSE app to:
- Collect and redeem Points on your purchases, in-store and online
- Unlock rewards and benefits like free delivery, early access to sales and exclusive event invitations
- Enjoy exceptional experiences across fashion, beauty and lifestyle curated just for you.

Begin your journey with MUSE today and start collecting and redeeming points across the region in KSA, UAE and Kuwait.

Browse and book experiences, enjoy your benefits, access your digital card, view your statement and manage your account.
Updated on
Sep 15, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
363 reviews
mohammed faizan
April 23, 2023
What is this? why did the app taking the points and keeping us wait for so many days for the VOX voucher? Or was it just a clickbait to get user informations. This is very frustrating and unprofessional from your side. If you can't provide vouchers then don't put it up there and keep people waiting for you and at the end to be found out there are not enough vouchers.
1 person found this review helpful
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M.C.T. FZE Limited Liability
April 26, 2023
Hello Mohammed Faizan, we are sorry to hear that about your previous experience with us. We invite you to contact us via email "support@experience-muse.com" with your details for us to assist you further.
Shafaq Fahad
September 23, 2021
A bad experience. The app does not allow to earn points when you use part of your points for purchase. I paid mostly through credit card (almost AED 1000) but used just 12 AED worth of points but never earned any points on my transaction which is absurd and totally negates the point of the app.
15 people found this review helpful
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M.C.T. FZE Limited Liability
September 26, 2021
Hello Sharaf Fahad, Thank you for taking the time to share your feedback and allowing us to address your concern. We request you to kindly send an email to support@experience-muse.com to investigate this matter further. Please be assured that providing an exceptional experience for our members remain our top priority.
Nicole Nunes
January 13, 2021
The app is good and so is the chat feature. The assistance provided is prompt and if needed their agents don't hesitate to give a callback to you to clear your doubts and reassure you, in case of escalation they make sure they take care of your case well. What ruins it for the application is the stores they've tied up with. Some stores offer experiences par excellence such as Ghawali but my consultation at Faces was really terrible, not that it was the fault of the Muse app, but it was bad!
9 people found this review helpful
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What’s new

Bug Fixes and Performance Improvements.

App support

About the developer
M.C.T. FZE
jerin.emmanuel@chalhoub.com
Le Gallais Chambers, 54 Bath Street, Jebel Ali Free Zone إمارة دبيّ United Arab Emirates
+971 58 281 9298

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