Guesty

Guesty Inc.

About this app

The Guesty app allows you to access your go-to Guesty features from the comfort of your smartphone, so you never have to miss a thing. Using the Guesty app, you can:

Communicate with your guests via our Unified Inbox
Oversee reservations from all booking channels on our Multi-Calendar
Adjust reservations and view all upcoming check-ins, check-outs, and more
Manage your team’s tasks and track their progress by giving all personnel
access to the app to view their todos
Receive push notifications for anything you don’t want to miss: new messages, bookings, and more!

With Guesty’s mobile management app, you’ll gain peace of mind knowing you can stay in-the-loop on all the moving parts of your growing rental business.

Ratings and reviews

If it would stop crashing in mid sentence that would be great. It has too many errors and doesn't work efficiently. I go in to take a photo in the app and it crashes. Every. Single. Time. I end up having to take the pic with my phone camera and upload to the app. Only half of the time do all of the photos I upload actually successfully upload into the comment section.

All in all: pretty terrible. Notifications delayed. Tapping notifications doesn't open them. App signs out, sometimes multiple times a day (usually every couple days). Just onboarded my portfolio with Guesty but the shakiness of the mobile app is making me take pause with continuing using the platform. Would be eager to see changelog/timeline of fixes. This level of functionality is unacceptable given the cost of service. Better yet--focus on making a responsive browser app experience.

The mobile app is critical for us to promptly respond to guest communications but it now boggs down and crashes while typing responses. Messages are frequently delayed and pop up within the platforms' notifications long before they do in the Guesty app. The date range shown at the top of the calendar is almost never accurate and it is difficult to tell what month is being viewed. Customer support is only available by email. Need to add access to guest payment records and warn failed payments.

What's new

We did some fine-tuning and made small fixes to improve general performance.
What’s new?
- You can now place one-night calendar blocks.
- New sorting option to better manage your tasks.