
Kaustuvi Thapa
- Flag inappropriate
- Show review history
7/30/24 The new layout looks weird on my phone. Specifically when I'm typing out notes for each exercise on a workout, I can't see everything I'm typing. On top of that, in the history where it shows what you did the last time you did a workout, the date (in black bold) covers the notes. I have to tap into it to actually be able to read it. 3/26/24-bugs have been fixed with latest update! 3/25/24 - With the latest update, I Can't send pictures now and it duplicates every message I send
3 people found this review helpful

Chris Feltus
- Flag inappropriate
- Show review history
even after the update that "fixed" this issue coach is regularly not seeing my messages. at least 3 times now where my messages dont show up for him a week or more later. edit: coach spoke with customer service and this is a "known issue", this has been going on for 3 to 4 weeks now inexcusable
1 person found this review helpful
CoachCatalyst
June 1, 2026
Hi Chris, I'm sorry your messages weren't reaching your coach — that delay shouldn't happen, and I understand the frustration. A chat-related fix is going out this week. I couldn't find an account under the name on your review, so please drop us a line at support@coachcatalyst.com and we'll dig into this for you. Thanks for flagging this.

Bryan
App updated and now I cannot send or receive messages with my trainer. I've emailed the developer and have not gotten a response. 🤬 I Highly recommend not using myCoach because they obviously don't have time to respond to a broken app or even to answer my email! I give them ZERO STARS!
1 person found this review helpful
CoachCatalyst
May 21, 2026
Hi Bryan, our tech lead Jakob reached out to you by email when this review came in, but we never received your original message, so it looks like something got lost on the way to us. Several updates have rolled out since then that resolved the messaging issues. If anything is still off, please email support@coachcatalyst.com and we'll jump on it.