HMH Well

Hackensack Meridian Health

About this app

The HMH Well app gives users the ability to manage their health needs.

Patients can get directions to the nearest facilities and view Urgent Care Wait times.

We’re adding our Find A Doctor capability. Now you can find a doctor by name, location and specialty. You’ll be able to call them right from the app or find the directions to their office.

Through the MyChart feature, they can book an appointment, see their lab results, send a message to their physician, renew a prescription and upload and track health information.

Ratings and reviews

Slow, unreliable, hard to navigate, trash of an app. To make matters worse it logged me out and will not allow me to log back in without a code that's been sent to my email. Been waiting DAYS for the code. Have submitted multiple requests for codes and they don't arrive. This wouldn't be such a big problem if the app wasn't handling medical records, and highly confidential data.

I downloaded the app and registered, and everything seemed fine, but once I closed the app, I was never able to access it again. It currently accepts my username and password, sends me a code to enter, but then once I do that, it says it was unable to communicate with the server and to try again later. It's been doing this for 12 hrs straight so far. Ridiculous.

App doesn't work. Constantly logs you out or gives an error message. When I try to log in and receive the verification code I always get an error message. When I do get the verification code, I receive an error message code is invalid. Also, why are the verification codes emailed and not texted? This app is glitchy and inconvenient. I literally cannot access MyChart. Not worth downloading this useless app.

What's new

We’ve rebuilt the app from the ground up to improve the user experience and app stability.

We've also included the following updates:
- Clearer labels during sign in
- Removed excess device permissions
Please see our updated privacy policy page at https://www.hackensackmeridianhealth.org/en/Privacy-Policy