
Alexander Nti Kani
My first transaction with this app was not a great experience as it was significantly delayed, which was quite frustrating. However, the transfer was eventually completed. Since then, my subsequent transactions have been smooth, reliable, and delivered on time without any issues. Their exchange rates tend to be higher compared to several other platforms such as Lemfi and Taptap, which is something to consider. On a positive note, their customer service was responsive and helpful.
11 people found this review helpful

Ali Rafiq
Very easy to use, money got sent in seconds and live chat team are happy to help and will get you through as fast as possible, would recommend to everyone for sure.
1 person found this review helpful

Francis Owusu
They are very dodgy and so dishonest as a business. I downloaded the app and provided the necessary documents,. everything seemed OK. I made my first transaction this morning. The first red flag, they asked for my life picture. I sent a new picture, then all of a sudden they placed my transaction on hold for compliance reasons. Out of frustration, I asked for cancellation so I could use REMIT UNION. They told me that is subject to charges. They haven't still paid the beneficiary YET!
14 people found this review helpful
HB Money Transfer
May 15, 2026
Hi, we are really sorry that you had a bad experience with us. Can you please elaborate your issue at support@hbmoneytransfer.com so that we can investigate your issue? Please provide the transaction ID as well so that we can track your transaction as well. We will try our best to resolve any issue that happened