Was my first time so was unsure but took a gamble of sending it thru the app and not from my bank my money back home. Had some issues with the address but the contact center staff who i spoke to called Janet and then Scott were really friendly and gave me clear details and it just took two days for the entire transaction to complete that too it was free for the first time... Good transaction rate and overall amazing experience. I have already started recommending my friends and family to opt for it...
Wonderful service that has made the life of Kenyans a little easier in regards to sending money back home. I made a transaction through the website and payed via iDEAL as I'm in Holland. The app only offers credit/debit card as a payment option, so I can't use it and will therefore uninstall it. Will come back after iDEAL is also available on the app. Otherwise a wonderful app. Just need more payment options to be able to cater to a bigger audience.
Its not instant They don't tell you that you'll have to upload the ID and it needs to be processed when you download the app or first setup. They tell you after you've submitted and money raken from the account. I needed an instant transfer yesterday, still waiting for them to process it. Not impressed. After this transaction Ill go back to my old method, much more reliable.
I think so far so good. I have used it for a month or so. But more security is needed. For instance the name of the payee should pop up with a warning that you are about to send money to a certain person. This person can be identified by other means or app just when you key in the number and name. Truecaller for example can do that search in the background before asking the sender to decide.
The best money transfer service period! Worldremit is the absolute best when it comes to money transfer service reliability. Great customer service, top conversion rates and very affordable, reasonable prices! You just can't go wrong with worldremit. Been using them for a few months now and I haven't looked back!
Disappointed Transaction Failed??!! Strange that there is no way you can edit your name in your account. I saw that my name in thier pdf reciept was written twice so I suspect it was the reason my transaction failed. Sadly no edit name option and live chat is dead. Firts time user..was excited only to be disappointed. You guys should do better.
Bug fixes and improvements.
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