The housekeepers that I have had have been good, by and large. The company is obnoxious though - I don't think that it treats it its contractor "pros" very well and I agree with other reviews complaining about hidden expenses.
Fast, Easy & Stress Free!
Yana r. Was the best pro I've ever had!
The cleans I have had have been really good. The cleaner has always been lovely and done a great job. However trying to cancel your plan is an absolutely nightmare and they will try to charge you £60 for the honour of doing so (more than one large clean!!) This should be WAY more prominent on booking and not hidden in the Ts&Cs and FAQs. The most unethical practice I've seen in an app for a long time (I am not surprised Handy is an American company). I have and was going to continue recommending this to friends but will now reconsider doing so until they stop this practice.
Bad company i email them multiple times asking why they charge 300 dollars for cancel there services, no replay and now they send someone to my house with out telling me and they charge me 90 dollars. Dont use them, if you just book 1 services they will put you in a plan for 6 months, this is a horrible company.
Never get the same person. The person always leaves some of their stuff behind or misses cleaning basic places like dusting or stove or refrigerator, I don't require bed or laundry to be done like I did before with other maid services. Just floors and bathrooms, still only a couple people did a decent job. Usually they are lost or late. One left because I had a pet. I was ripped off of my personal property and had to use the threat of police and be very patient to get my belongings back. Even had to go to get them myself. Scary. And handy tries to pull every dirty trick to get your money. Fees, cancelation 150! Fees for cancelation of an appointment but they don't remind you until you're sleeping and then when you wake up it's under the minimum amount of hours required to cancel. Writing who you prefer does nothing and then by waiting to hear back you can't cancel in time. No local maids. ,