Aston Lau
- Flag inappropriate
- Show review history
This is some comically bad 1990s-level technology. 95% of the time it doesn't work -- press a button on the interface, and it tries to send the command to my pool's Pro Logic panel, but it doesn't take. And when it does work, the latency is hideous. It's so bad that I purchased a Jandy pump, with plans to change to an all-Jandy system down the line. At least the Jandy app has good reviews.
7 people found this review helpful
A Google user
- Flag inappropriate
- Show review history
You spend nearly 100k to put in a pool... They say they have an app and THIS is what you get.. This app is an unmitigated disaster. Sometime the buttons work, sometimes no, it says the spa is 100 degrees all the time, the menu screen regarding temp settings doesn't even have the temp setting in it, just filter status... and the list goes on. I'm warning my friend who is putting in a pool to avoid this brand. I'm not sure how they can fix this, but if they do, I'll happily update my rating.
17 people found this review helpful
Alan Cornell
Abysmal. With quality of pump, salt system, heater, I would have expected a better, more usable app. Massive lag, inconsistent log in, spa turns on, then off , and you have to keep on top of it. Only feature that works well is the in pool light . System installed in 2020, and even the installer tried to talk me out of app and go for hand held remote. I figured he was exaggerating. I was , sadly, wrong
3 people found this review helpful