Give me my money back I booked hotel. There was no cancel option in app. No manual on cancel. Hotel was not good. I didn't check in. My money was taken any way. How is that? Give me my money back.
Can't change currency/ poor usability The web version allows you to view in another currency. This does not. Also the main page has usability issues
Very useful, but not glitch-free I've been using it for quite a while. Tons of useful information provided along with the booking confirmation. Recently glitch appeared, the app is not showing one of the reward nights, so I can't redeem it usung the app. Removed and re-installed the app, it didn't help. Called support - no results ((.
Great travel companion Never any problems using the app. Usually very good prices. Reservations always honored. Special requests not always received by hotel. Simple to earn free night, but you can lose your progress if you don't use the service within a year. Stays usually don't count toward hotel branded loyalty programs.
Terrible Used hotels. Com twice both times had a awful experience. 2 both times my reservation was not found and it took me over an hour to find my reservation. They r terrible
Annoying It won't keep the upcoming reservation so every time you get off of the app it removes it and puts the one you cancelled instead. However, once you put in the upcoming reservation info, AGAIN AND AGAIN, the canceled reservation disappears. It also put my friend's name, who is checking us in, as the rewards holder when I was the one that signed up for the rewards account and doesn't give you the option to change that fact. Just plain irritating.
Enjoy Secret Prices
These are lower prices you can access instantly whenever you use our app. Secret Prices aren't available to everyone and you won't find them on hotel comparison sites either. It's our way of saying thanks to our loyal app users.
We’ve also fixed some bugs for a smoother app experience. Keep telling us what you think and rate us in the app store!
Amazing hotel deals for tonight + no credit card needed on selected properties!