Premier Inn Hotels

Whitbread

- March 10, 2017

Everyone

Travel & Local

( 1,127)

Premier Inn Hotels- screenshot thumbnail

Description

700+ hotels in your pocket

Apps for all

Our handy apps make searching for a hotel and booking a room even speedier. Log in, store your details securely and book with just a few taps.

Download our free app Android now.

Our latest app is quick and easy to use and packed with handy features:

Find a hotel nearby
This convenient search allows you to find the hotel closest to where you want to go or simply choose from over 700 locations.

Booking made easy
Check availability, book a room, add on a Premier breakfast and pay securely – in just a few taps. Book on the move and at any time, even on the day of your arrival.

Great rates 24/7
Our apps give you access to both Flex and Saver rates, so you’re always getting value for money.

Review your bookings
Create a My Premier Inn account and you can view past and future reservations or amend your details – all in one convenient place.

Reviews

3.4

1,127 total

5 406

4 258

3 126

2 105

1 232

Rick Jones

Doesn't allow you to check in. What's the point of the app showing you your current bookings, but then you have to go to the web site (which isn't linked, and isn't mobile friendly) in order to check in before arrival? Also doesn't save your login status, you have to login every time, so you may as well just use the web site. Come on Premier, try some joined-up thinking, most other companies with your resources manage a lot better than this.

Nigel Tupman

Fails to work on a Samsung J3, even after several re-installs. Reported malfunction loads of times but no response or improvements (works perfectly on an iPad or Windows desktop)

Ben Bonthuys

Limited. Only good for giving them your money ie making a booking. Can't do any sort of booking management or account management or check in. Rather useless.

Vincent Bevan

As a lot of people have reported it stops on many devices. Works on a Samsung LTE Core model I have. Seems Premier Inn are not concerned... Last update Oct 2015!!!

scott fletcher jones

Has not worked from day one.. Cheap and nasty as u would expect. Booked room. And app just stalls and won't book room... U loose money I'm. Off to another chain

RogerJ Challenger

Can't see previous booking in app. But can find it with search!!

User reviews

Rick Jones June 20, 2017

Nigel Tupman March 21, 2017

Fails to work on a Samsung J3, even after several re-installs. Reported malfunction loads of times but no response or improvements (works perfectly on an iPad or Windows desktop)

Ben Bonthuys June 28, 2017

Limited. Only good for giving them your money ie making a booking. Can't do any sort of booking management or account management or check in. Rather useless.

Vincent Bevan March 30, 2017

As a lot of people have reported it stops on many devices. Works on a Samsung LTE Core model I have. Seems Premier Inn are not concerned... Last update Oct 2015!!!

scott fletcher jones July 10, 2017

Has not worked from day one.. Cheap and nasty as u would expect. Booked room. And app just stalls and won't book room... U loose money I'm. Off to another chain

RogerJ Challenger July 1, 2017

Can't see previous booking in app. But can find it with search!!

Bob Hart March 13, 2017

Can book a room with a few clicks. The maps great for choosing the hotel closest to your destination.

April 21, 2017

Can't even open this app!!!!! Absolutely rubbish....uninstalling :(

M L Cunn July 1, 2017

worked when I first installed it but ever since then I havent been able to access MyPremierInn

June 24, 2017

Booked into a Hub by Premier Inn and was offered the Hub app. Clicked the download and got this. Not what was offered. Get the links in your email right

Joe Tobin May 27, 2017

Made a booking and cancelled a separate booking, no problems at all.

Graham Street June 20, 2017

Not much you can do with it! !!!

Peter Steers July 1, 2017

Unable to check in.

Marcus Cowles December 27, 2016

Works perfectly Use premier inns a lot and this app works fine. Previous complaints unfounded as far as I can see...calendar: does show the day name but doesn't display as a grid, I'm sure we'll manage. Interface: displays all hotels and pics well. Previous and future bookings displayed clearly once the account syncs. It is true that one cannot check in using the app, this would be a welcome enhancement. Overall the app functions well and is easier that the website.

Julie December 19, 2016

Doesn't appear to work properly as I cannot see my bookings, current or previous unless I enter the reference number - isn't being able to view your bookings via your menu the whole point of the app? I have to keep opening my emails to search for the ref to then put in the app which defeats the whole point imo. Useless unless you want to search and book a hotel on the move. Uninstalled.

Pete Bailey December 12, 2016

Unusable Refuses to accept my perfectly valid mobile number - claims it isn't entered correctly. Can't get past this to complete my booking. Very annoying to be blocked by something so apparently trivial! At the very least the message should give some clues as to why the number isn't acceptable. It's a shame as I'm a Premier Inn regular and it would be very useful to be able to book on my phone but as it stands this app is worse than useless

January 31, 2017

The app works fine for me. Only 4* because after entering card details I got session has timed out. Please make it a bit longer so I can decide where to stay.

Chris Jones February 10, 2017

why is this app saying its not compatible with my Samsung S7 Edge, it used to work fine? this started happing after I had my phone replaced and had to reload all my apps. Please advise

January 17, 2017

Dreadful Wouldn't let me input my phone number or address.. kept telling me they were invalid.

Martin Haines January 9, 2017

Premier inn hotels Useless app. Tried to book a room three times and it drops at the last minute. We also tried the website which was equally useless. What is annoying is we are standing in the hotel but they want to charge us 10 percent more....

Paul Ramwell January 23, 2017

Rubbish. A waste of time Won't let me register a perfectly correct phone number and address. Crashes out. Great!!!!

Stuart Cormie March 9, 2017

Does the job for booking a room on the move but one significant omission is that you can't use the app to check in in advance. Hopefully this is coming soon because I see the app for iOS already has this capability. A curious decision to make this feature available on the least popular platform first! UDPATE 05 Jun 16: Saw the 'Authorise your Payment' pop-up window for the first time (Capital One MasterCard). The text on this is waaaay too small, even for those with with good eyesight! Surprised not found in testing.** UPDATE 09 Mar 17: Downgraded to 3 stars. Disappointed that online check-in still not implemented in this app - major opportunity missed imho. Also, it's proving irritating to have to enter a password every time I access the app - persistent login required!

March 4, 2017

Worked on my 3 yr old phone will not work on my new galaxy. It only loads part of the app and when I try to open it crashes and says that it has stopped working. Very frustrating

loren hope March 1, 2017

Very disappointed cannot open app. I've installed it 3 times and had no luck. It's a shame as I like premier Inn.

Becky Penfold January 5, 2017

-1 stars As soon as I open the app it says it has stopped working and closes

Eoin Hickey February 28, 2017

Will not accept a phone number in any format or combination of area code. Can't book room because of it. Please fix, I need this to work

Keith Wilson January 28, 2017

Agree with others, doesn't display past bookings, can't update phone number. Total garbage, uninstalled.

Paul Dixey February 11, 2017

Title line comes up then app crashes every time. S5mini

January 16, 2017

As soon as it opens it closes saying app not working. Useless

Matthew Clarke March 9, 2017

Unable to login. Credentials work fine for website but this app just refuses to work.

December 13, 2016

Non Sent my confirmation in French and some conditions info in lorem ipsum!

Bill Hogg January 5, 2017

Crashes As soon as i open it, it crashes immediately.

richard hughes January 15, 2017

Didn't open Installed and didn't open

Ste middleton February 1, 2017

Working OK fore me

Bob Harvey March 19, 2016

Keeps kicking me out I've tried logging in to my account and the app stops. I've tried booking without logging in and the app stops when it tries to go past the initial details (I assume onto a payment section). Really would love to use the app but it's so frustrating when it keeps closing.

Don Jones July 8, 2016

Awful This is the single worst app I have ever tried to use. Beyond useless. Utter crap. No matter how many times I reinstall it crashes and says "unfortunately... ". There's no misfortune, it's complete and utter rubbish.

Kevin Brown October 10, 2016

Useless Crashed when trying to register or login. Tried to book a room without logging in but despite triple checking my card details it kept failing. Had to resort to doing the whole booking again from my laptop

Phil Cannell May 28, 2016

Can't log in App won't allow log in to account. This problem has been present for a long time (as mentioned in many other reviews) but still hasn't been fixed. The only work arounds appear to be delete all data or reinstall the app. Better off just placing a shortcut in your browser.

Dean Webb October 28, 2015

Can't Log In Haven't been able to use this app for months on Galaxy S4, updated my phone as well. circle keeps spinning and then comes up that it's stopped working. Disappointed.

Robert Cooper November 1, 2016

Terrible Just doesn't work. Can't log in can't see bookings. I have a premier Inn card but the app is pointless unless you are booking with them for the 1st time. They actually emailed me to use the app to check in online but I can't. Using Samsung S7 so it is a common mainstream phone.