Doesn't allow you to check in. What's the point of the app showing you your current bookings, but then you have to go to the web site (which isn't linked, and isn't mobile friendly) in order to check in before arrival? Also doesn't save your login status, you have to login every time, so you may as well just use the web site. Come on Premier, try some joined-up thinking, most other companies with your resources manage a lot better than this.
Can't log in, just get working circle and then crashes. Used to be the only way I could book premier Inn as their website doesn't work either when it comes to payment. Reported numerous times but no response or improvement. First rule of a company should be make sure customers can buy your product! Looks like that's the end of premier Inn.
Tried booking through the app which said my order was declined. Then went onto the website and booked successfully. Then found out I've been charged for 2 identical bookings. Not good at all!!
Limited. Only good for giving them your money ie making a booking. Can't do any sort of booking management or account management or check in. Rather useless.
Don't get the point of this app other than for Premier Inn Marketing Dept. to put a tick in the box of "Yes, we've got an app". Doesn't track your identity on your phone, so you have to manually log in every time: doesn't track your bookings automatically once you've logged in (need to input your ref no., name & dates every time for every stay): won't let you check in either. All it seems to do is tell you where a Premier Inn is - which I can do on google anyway. Waste of memory on my phone essentially. You're better off going to the webpage and saving a link on your phone to there.
Just refuses to load and generates the standard rather pathetic "unfortunately . . . has stopped working" error message. Looks like I not the only one to notice this. A waste of an app.
Minor bug fixes.
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