![](https://play-lh.googleusercontent.com/a-/ALV-UjXV0SHW2eKwyQ9vnf0hpPt0aGCeyhM4j2PpU5TRLIqb3AGqad0=s32)
Greg Buchanan
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The app and service is broken. I can't access my messages at all. On desktop, it doesn't display my messages at all. On the app, it gives a "Internal Service Error " when I try to open my messages. When I tried to lodge a request for tech help on the website, even my request wouldn't go through. We had a good experience with both of the doctors we've spoken to so far, and when I called the help phone number, the person was wonderfully empathetic, but ultimately she wasn't able to do anything.
3 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocJKZUL8jOz1cwDFGfr7gXqBkFOScafr7LZGVXJWemJvf9WCBA=s32-mo)
Breanna Wilson
This service is exactly what I was looking for. I hate dealing with traditional doctors offices/urgent care centers. Especially for smaller issues. Connecting to a local doctor on my own time was fast and easy. The doctor I saw was super nice, understanding, and clear. Other reviews say the app isn't great, but I haven't had any issues with it.
![](https://play-lh.googleusercontent.com/a-/ALV-UjWhXUeIlGO5M-YTd-ziMg8wp3R1CEYug8yFOfr_9HKZ9id7-juo=s32)
Tess S
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This app is terrible. It glitches all the time. It doesn't let me join the waiting room for my appointments. The onlything that works less well than the app is their website. Or the customer service who closed my claim because I was able to schedule an appointment. The issue isn't with scheduling the appointments, though that is also tedious and repetitive with no way to save your previous answers. My issue is with actually being able to use the video call and have the appointments I scheduled.
23 people found this review helpful