Frontline Health Portal

Healthmaster

About this app

The Frontline Health Portal app allows parents to connect to their school childrens’ school-held health records and receive messages direct from their school nursing team.

This app is only available for school’s that are a Frontline customer and have opted into this mobile service. If you are not sure of this, please check with your school.

To self-register within the app you will need to have already been set up as a contact on your child's school health record. You'll need to sign up using the exact email address used, and you'll need to know your child's date of birth and student ID number. Contact your school if you are uncertain of these details.

Please forward any queries or concerns direct to your school only. Frontline is a software developer with no direct access to your children's health records, treatment plans, or the school administration.

Ratings and reviews

This app needs some serious work from both the app developers and backend engineers. The most annoying aspect is the lack of user session management. You have to reauthenticate everyday by entering your password. That's just laziness to not put some effort into a secure session management. Secondly, there needs to be better integration with whatever identity management system used by districts. It should not be that hard for parents to sign up.

The app is not accepting my email which is strange because it is the same email I use every time. I tried re-setting my password and when I go to the settings to change it, the app asks for my old password, which is kind of ridiculous because I can't remember the old password. Also once I am able to log in with a temporary password there are no options for me to enter whether my son has been sick or not. I went to their website trying to find a contact number and I can't find one.

Horrible app Can't access the kids, Can't change current account to a new account the school had to set up. Entire things appears to be designed by a IT pregraduate on their first summer intership. Amazing the AAA has an app to get you help with your car....but a medical services provider Can't be bothered to have the same quality.