hear.com HORIZON

Sivantos Pte. Ltd.

About this app

The indispensable app for all hear.com HORIZON hearing aid wearers. The hear.com HORIZON app allows you to discreetly control the pioneering hearing system from hear.com in complete comfort via your smartphone. Transfer multimedia content such as music or phone calls directly to the hearing aid, set different amplification programs and activate innovative functions such as SPEECH FOCUS, PANORAMA EFFECT and the world first MY MODE functionality.Thanks to the simple, intuitive user interface, you'll be able to use it right from the start.

Remote Control
Control all functions and settings of your hear.com HORIZON hearing aid from the smartphone screen:
• Volume
• Hearing programs
• Tonal balance
• SPEECH FOCUS for particularly clear speech understanding
• PANORAMA EFFECT for a unique 360° all-round listening experience
• MY MODE with four new functions making each hearing situatioon perfect: MUSIC MODE, ACTIVE MODE, COMFORT MODE and RELAX MODE.

Direct Streaming
Transfer multimedia content directly to the hearing aid via Bluetooth connection*:
• Music
• TV sound
• Audio books
• Web content
* only in combination with StreamLine Mic accessory

Device information:
• Battery status
• Warning message
• Statistics on device usage

The user guide for the app can be accessed from the app settings menu. Alternatively, you can download the user guide in electronic form from www.wsaud.com or order a printed version from the same address. The printed version will be made available to you free of charge within 7 working days.

Manufactured by
WSAUD A/S
Nymøllevej 6
3540 Lynge
Denmark

UDI-DI (01)05714880113228

Ratings and reviews

As many people have said in previous reviews, the hearing aids are fine. It's the app that doesn't work right. Last night my hearing aid got stuck streaming one channel (my radio app). I couldn't get the radio to stop streaming nor could I begin playing my Audible app. This morning, no matter what I tried, I couldn't make Bluetooth play my audio app in my car. I couldn't get the sound to even turn on. I keep getting the notification that my hearing aid app was on, but I couldn’t turn it off.

With their most recent Android update (Mar. 2025), my heating aids spontaneously disconnect sometime during the day and are forgotten on my Android phone. That is, I receive a message stating that no hearing aids are detected by the App. This forces me to set up the devices again from the beginning. I have to do this every time they disconnect, which occurs at least daily. Please fix this problem!

These hearing aids were very expensive. They never really worked well, nor did they work with the app at all. I spent an additional $250 on a TV unity cell so that the TV would go right to my hearing aids. That worked a little better. But basically it never paired properly. It doesn't stream at all. The left hearing aid hardly ever pairs, and customer service is non-existent. No one calls you back, once you paid for them and your 90-day trial period is up. Stay away from this company.

What’s new

Performance Improvements and Bug Fixes