From shopping for welfare equipment to searching for nursing facilities, start comfortably at Another Family!
● Profile customization service
Just enter your senior information and we will provide you with customized information on the types and quantity of welfare equipment that can be purchased or rented, as well as the remaining subsidy benefits.
● We will find welfare equipment right away
Just enter the body part that the senior is uncomfortable with and the current condition of the senior, and we will find the welfare equipment that is just right for the senior.
● We will find a nursing facility right away
We will find a nursing facility that fits your desired conditions, such as the nursing facility category, region, specialized area, evaluation grade, facility size, and waiting status.
● Easy nursing grade application
You can easily apply for a nursing grade from new to renewal/application online without the hassle of sending a fax.
● Guardian communication community
Communicate with other guardians in real time about nursing-related concerns, consultations, and information. You can also check out useful information published by Another Family nursing experts.
■ Shop for customized welfare equipment
· Free shipping, free installation, and peace of mind service
· As the official distributor of welfare equipment for the elderly long-term care insurance, we provide customized welfare equipment shopping for the elderly by selecting only products with proven safety and functionality through the largest service distribution network nationwide.
· You can check detailed information on welfare equipment certified by the corporation by category, such as walking assistance, bathing hygiene, bed care, bedsore prevention, meal assistance, and health management, and order them easily online.
· If you add a senior profile, you can purchase and rent welfare equipment products customized for your profile. You can check the items and number of welfare equipment currently available, as well as the remaining support funds.
· If you have difficulty ordering welfare equipment, Another Family Care Specialist will help you through consultations, from how to use to customized product recommendations.
· You can check vivid product reviews from other guardians to help you choose a product.
· Various promotions are prepared, such as popular products by category, pre-admission packages, and recommended products by situation, so you can shop according to the needs of the elderly.
■ Search for nursing facilities nationwide
· We provide detailed information on nursing hospitals, nursing homes, silver towns, day and night care, short-term care, home nursing, home nursing, and home bathing nationwide.
· You can search for the nursing facility that is just right for your parents by applying the desired filters such as region, evaluation grade, facility size, specialized area, year of establishment, and program information.
· You can compare the information of the desired facility in detail through the ‘Compare facilities’ function.
· You can check the admission and service costs in advance with the expected cost calculator.
· You can look around the facility in detail without visiting it in person with 360-degree panoramic photos.
· You can call the desired facility or leave an online consultation and receive a response from the nursing facility.
· You can check other guardians’ vivid facility reviews and star ratings.
· ‘Ttogapick!’, a specialized cancer nursing hospital in nature You can check out various recommended facilities by theme.
■ Another Family Facility-only Service ‘Another Family Partners’ Go to
· Another Family Partners: https://biz.ddoga.co.kr
■ Who operates Another Family?
Another Family is operated by Hecton Project, a family company of GC녹십자 그룹.
· Hecton Project homepage: https://hectonproject.com
■ Another Family SNS
· YouTube: https://www.youtube.com/@ddohana
· KakaoTalk: https://pf.kakao.com/_xefdeK
· Blog: https://blog.naver.com/ddogasw
· Instagram: https://www.instagram.com/ddoga_official/
■ Please visit the customer center at any time if you need help.
· KakaoTalk inquiry: https://pf.kakao.com/_xefdeK
· Phone inquiry: 02-782-9840
· Email inquiry: ddoga@hectonproject.com
Customer Center Operating Hours: Weekdays 10:00 ~ 17:00
■ Permission Guide for Using Another Family App
· Phone (optional): Connect to phone consultation with nursing facilities
· Photos/Media/Files (optional): Attach and download files
· Location (optional): Search for nursing facilities based on location
You can use the service even if you do not agree to optional access rights.