256 reviews
Content rating
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About this app

The first in-home hospitality and experiences platform designed for the future of living. Alfred is changing the way you take care of your home and connect with your community. Through the app you can you easily book home services like grocery delivery and home cleaning while also getting access to exclusive events and virtual classes.


Human-powered help: A team of people you know by name, dedicated to anticipating and fulfilling your needs.
Personalized services: A range of in-home and on-request services designed to simplify and improve your life.
Technology to power your building: An industry-leading technology platform that keeps you and your building in sync.


1. Sign up in the app to see if you live in an Alfred building. (If you don't, let your property manager know!)
2. Use the app to ask us for help.
3. Come Home Happy with your to-dos done.


- More than 1 million requests completed.
- Alfred Home Managers and Hospitality Specialists are W-2 employees of the company.
- Hello Alfred named one of Fast Company's Most Innovative Companies in the World 2018, 2019.
- Operating in more than 20 major U.S. cities, including NYC, LA, DC, SF, Chicago, Boston, and Dallas.


- We combine the ease-of-use of an app with the ingenuity of a dedicated Hello Alfred team member.
- Our platform gets to know you better over time so we can anticipate your needs and personalize your service.
- We source, vet, and verify the best vendors for your area.
- We conduct rigorous background checks and best-in-class training for all Alfred Home Managers.


We want to know! hi@helloalfred.com
Updated on
Nov 28, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

251 reviews
Chavilah B
June 14, 2022
Services are complicated to book (I've tried to hire a cleaning service three times) nothing works the way you would expect in this app. Constant push notifications, but if I click the notification I am never taken to the message, rather, I get taken to the hello Alfred home page where I have to use their terrible navigation to hunt down the thing I got a push notification for. The app is slow, links are connected to the wrong pages, amenities, events, and posts, are hard to find.
18 people found this review helpful
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Travis Won
April 23, 2022
Pictures and hyperlinks don't work. Someone will try to post items for sale and i can't see the items due to the pics being cutoff or the hyperlinks not directing to a browser (and text can't be copied either). Additionally, sometimes app notifications will be sent hours after i receive the original sms notifications. App v 2.18.1 updated Apr 8 2022 Android v12
5 people found this review helpful
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Anuj Sethi
March 6, 2021
Great service! Loving it 👍😊 Update: I am no longer a resident of building where Alfred serves. I wish to remove my card from the app but unfortunately, there is no option to do so. To me its a big flaw and security concern. I read similar review several months ago when I first installed this app and its still not fixed so far. Downgrading to 2 star for this issue and not caring to fix this either. If still not cared for, I will downgrade further.
31 people found this review helpful
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What's new

Bug fixes and improvements