
Ron Kropp
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Over the years, I've had 2 SimpliSafe systems, set up at 2 different homes, with 2 sets of hardware, and at least 2 phones. It has been a few years now, and I have never, ever experienced 2 months of trouble-free operation. There is always some type of issue. Random software issues with cameras, or a device has to be reset, reconnected, or replaced.
28 people found this review helpful

Tat Chow
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Lied to about moving me to their 'Standard Plan' which no longer have push notifications/text messages. I've been on their standard plan for 7+ years (started out at $14.99, increased to $17.99 then $19.99 and $21.99 soon) and always had the ability to receive push notifications and text messages from the app. They keep increasing prices and removing features and now lying to customers. They say we never should have had the option to receive those notifications. I've had SAME PLAN for 7yr.
99 people found this review helpful

Dan G
This app is very flexible and has been capable of doing all the things I've wanted it to do! When wej travel the house is monitored by professionals. I also want to double check - door sensors and motion sensors - Done! Plus I want to be able to see if anything is going on at our house by real-time camera - Done. Most of all I've needed help setting it all up, naming all the sensors and making it all work. Well, with very capable, friendly and patient Customer Support - Done!! Thanks!!!