Love the system and love the app. Great experience all the way around. I recommend simply safe to everyone. The only thing I wish would change is on the app I wish there was a delete all feature on the video recordings so I don't have to delete them individually. That is the only complaint. System Great, customer service Great and a great experience overall.
11 people found this review helpful
The instructions are excellent as well as the customer service and technical support. The 1st base station was faulty and my system would not connect to wifi or pair devices. They helped me troubleshoot the system and sent us out a new base station free of charge. It was a very enjoyable experience setting this up and accessing all the features with the app. I highly recommend SimpliSafe.
4 people found this review helpful
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Security system for doors, windows, etc. is fine. The cameras need a lot of work. Half the time they don't catch motion even when I stand right in front of it. Motion range isnt good. Cameras lag a lot. Used to have Ring and am seriously thinking about switching back to the Ring cameras. Ring cameras have more range, don't lag, take snap shots, and more features. Had Simplisafe for 6 months now and nothing has improved cameras so far. Something needs to be done.
10 people found this review helpful