
Ron Kropp
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Over the years, I've had 2 SimpliSafe systems, set up at 2 different homes, with 2 sets of hardware, and at least 2 phones. It has been a few years now, and I have never, ever experienced 2 months of trouble-free operation. There is always some type of issue. Random software issues with cameras, or a device has to be reset, reconnected, or replaced.
44 people found this review helpful

Matthew Chasser
The app constantly will not show up regardless of the network strength. The system is basically worthless since you cannot check your system while you're away and the app will not load. It will say system issues but your wifi is working fine. You cannot fix this unless you are within 3 feet away from the base unit. This isn't helpful while you aren't home. Probably canceling the service this week after this happening far too often. Used to be such a good system...

Jocelyn M
There is some glitch that doesn't allow me to filter video history by camera. The options flash on my screen for half a second and then disappear. Tech support was not at all helpful and kept trying to get me to disconnect and reconnect individual cameras to see if the signal could be improved. How in the world that would help with an unrelated glitch in the app is beyond me. The signal was fine, it wasn't even that camera I was focused on, and I had no trouble viewing live footage. 🤦🏻♀️
1 person found this review helpful