
Chris Brink
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Much of the usable content is great. The app itself is a miserable experience. Fixing something like the language filter (display only tracks in English or Japanese) would go a long way, but it doesn't seem like a priority. I pay a subscription, yet I still can not access all the content. It feels like cheap and tacky tactics to further cash in on those who already pay for this and probably the other app. It's a shame because the content subscribers are able to access is really helpful to many.
3 people found this review helpful

Sarah Halverstadt
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I'm updating this review from one star to three. I had a lot of problems with the app not editing and saving my changes to playlists. I've since learned that I have to put what I want in a new playlist, walk away for a couple of hours, and when I log back in, it miraculously lets me edit--so there is some lag time. However, I am appreciating the H+ tracks, and grateful to Monroe and the Institute for making these available.
1 person found this review helpful

NORTH COUNTRY ARCHITECT
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Don't buy. The app is very glitchy. Aside from that there is a known problem with subscribers not being able to access their subscription on the phone app. Hemi-Sync customer service says it's not their problem and they keep your $14.99. Then after stealing $14.99 from you they try to upsell you to a $299 purchase on their website. Hemi-Sync says I'm trying to access premium content. I am not. I am trying to access the exact song I accessed during the trial but can only hear a few seconds now.
6 people found this review helpful
Interstate Industries, Inc. d/b/a Hemi-Sync®
January 27, 2026
I've flagged your issue for customer service. Please reach out to interstate@hemi-sync.com, and they will make it right for you. Sorry for the trouble.