
Missy VB
Does not work and due to that my payment was late and I was charged a $20 fee. Set up ability to transfer money from one bank to Heritage and have to call every month to get assistance in order to make payment. Been a customer with Heritage for almost 20 years and never had an issues but this app does not work so not happy with being penalized for a faulty app. Recommend going into branch for business transactions.

Krista Brown
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Update: Dropped to 3 stars. I keep getting emails that I have an E-Notice in the app, but it always errors out so I have to way to access these notices. I deleted and reinstalled the app as recommended, still didn't fix the issue. Overall a good app. I do wish bill pay was easier to access, like a quick button on the bottom along with Accounts, Transfers, Card Controls, Etc.
1 person found this review helpful

Brittny Reynolds
I like how I don't have to log in to see balances, but that's about it. I do not like how it no longer shows an ACTUAL account balance with pending transactions figured in. It makes it seem like there is more money available than there actually is, which can cause people to overdraft and be charged fees. The overall layout is also not very user friendly. Go back to the old layout, it was much easier to use.
22 people found this review helpful