Hero RideGuide

Hero MotoCorp Ltd

About this app

Introducing the Hero RideGuide App – your passport to a seamless and unparalleled customer experience. Elevate your journey with our user-friendly interface and super UI dashboard.

Effortlessly schedule services with our convenient service booking feature, putting control at your fingertips. Navigate through a world of possibilities, ensuring a global standard of excellence right from your device. Download now and experience a new era in convenience and connectivity.

Perform a variety of operations, including:

Navigation: Ensure accurate navigation to your destination's doorstep. Find precise directions to nearby places, including dealers and workshop locators, the nearest fuel pumps, pharmacies, and more.

Our app seamlessly connects with Speedometer devices to enhance user experience by displaying critical notifications on the Speedometer. This includes SMS messages and incoming call alerts for improved safety & convenience while on the go.

The key connectivity features of app are Turn-By-Turn navigation, Call receive/reject(hands free), Missed call alerts, SMS alerts,
Phone stats(Network, Battery & Connection with App)

We use the permission to read contacts only to display the caller's name. HMCL neither stores the contacts nor shares the information with any third party. This app needs SMS/Call permission.
Receive SMS: Allows the app to process SMS within the app, active only for SMS related features.
Send SMS: Enables automatic SMS responses when Do Not Disturb is active, only sending messages to callers when you cant answer. The app acts as a temporary default SMS handler and does not store or transmit SMS log.

Read Call Log: Used to count and display missed calls, accessing only the number of missed calls.

HMCL uses text messages (SMS) permission only to notify the cluster when the rider's mobile device receives an SMS. It allows the motorcycle cluster to get notified about a text message without the rider checking their mobile device.

Ratings and reviews

Works well at times but fails to re route soon if we take a slightly wrong turn. The maps on the app need to be more precise and allow offline access. Atleast once we start the ride it should be able to show the whole route to the destination despite losing out on mobile network. Otherwise it's just way too much of a hassle to constantly check the phone while riding.

There are many issues for me. 1. App is only for navigation, that is also not accurate. 2. I did only one journey with ride guide for testing. But everytime I go into past journey page i see the list is growing. I am seeing 7 journeys in my list since I went into that age that many times. 3. I don't see mileage details for that trip anywhere in the app and in the bike's console. 4. Its asking location access always. XTec itself a waste of money for the users. I don't think it's worth to buy.

Not even worth single star. I bought Glamour xtec looking forward to the navigation system. But it is all waste of time and money. You will never reach your destination following the instructions displayed in the bike console. The app hangs, displays wrong battery info. Even after reaching the destination, it continues 2 show d direction. Also the directions shown on meter console is quite confusing, for example it displays straight300 m, after you drive 300 m straight, it doesn't show next dir.