Hersheypark

Hershey Entertainment and Resorts Company

About this app

Maximize your Hersheypark® experience with The Official Hersheypark Mobile App! Find information on rides, attractions, entertainment, food, shopping, and more for Hersheypark, ZooAmerica® North American Wildlife Park, and Hershey's Chocolate World Attraction. Plus, navigate through the Park with our customizable map and create an HPGO account to view personalized ride stats and ride photos.

Map Features
- Show and hide attractions of interest to customize your own map of Hersheypark and ZooAmerica
- Use the ‘Get Directions’ function for turn-by-turn navigation to any location*
- Create ride wait time alerts for your favorite rides
- Easily locate important services such as Ticketing Services, First Aid, Accessibility, Lost Children, Lost & Found, Barking Lot Day Kennel, and more
- Locate restrooms, ATMs, lockers, smoking gazebos, and stroller/wheelchair rentals

HPGO Features
- Create and manage your HPGO account to collect ride stats, view ride photos, and connect your Fast Track purchases
- Personalize your experience through your HPGO profile
- Create reminder alerts for your favorite shows
- Create a to-do list

Attraction Details
- Learn detailed information about all rides, shows, games, shops, services
- View current ride information including closed rides and ride wait times
- Search function to help find information about attractions
- Filter/sort results by height, distance, name, and more
- View daily entertainment and Hershey Character appearance schedules
- Find information on food and drinks, including menus, ingredients and allergens
- View hours for area attractions, including Hershey's Chocolate World Attraction, Hershey Story Museum, and more

*Continued use of GPS running in the background may decrease battery life.

Ratings and reviews

I like that this stores season pass holder tickets, coupons, and tracks rewards. This functions well as a map to the park as well. The biggest problem is that the wait times are not even close to accurate, which is the main reason to use the app. There are also plenty of "features" that simply redirect you to the website. I also wish there were more options for mobile food ordering and better features for this, like pay with Google at check out.

Hershey's one stop shop for everything you need at Hersheypark. The map was especially useful. Occasionally the "View Hersheypark Map" button would not work and the app needed to be restarted. Also, they make an 'attempt' to keep up-to-date wait times at all their rides; a clever addition, and sometimes useful, but also sometimes wildly inaccurate (e.g. by 40 min).

Wait times are no longer accurate, and take a while to load. Some said 10min and were 90min. App in 2019 worked pretty well for wait times, so whatever changed between then and 2021 makes that portion unusable. Also the filter function for rides resets too easily, forcing you to pick it over and over. Also, there should be a filter for food type. Right now it's handy to have a map but that's about it.

What's new

Minor bug fixes and performance enhancements