
BarnDoor Won5ive
the app sux now! I see tons of the same complaints beginning around 2020 that the gps doesn't track and marks a straight line from start to finish point causing inaccurate distance and times, which is my problem. Every review has a response saying to "allow permission to track all the time" and "set gps frequency to high." my frequency is at high, all permissions are allowed, but on my phone, there isn't an option to "allow track all the time." how is this still an issue in 2025?
Highway North Interactive
August 23, 2025
Hello, thanks for reaching out and sorry to hear you are having trouble with the location feature. Most often, this is caused by battery saving or power saving features being enabled on the device. Please check those settings and email us at info@jogtracker.com for more assistance. We'll be glad to walk you through it.

Teri Powell
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This was my favorite app on Galaxy Grand Prime and S7. It's trash on the A53. I used to be able to run it while on the phone, using Podcast Republic, etc., with only having the location on (no data usage). Now I can barely check a text without it freezing. Why is it not compatible with another Samsung phone? So dissapointing. :-(
Highway North Interactive
May 21, 2022
Hi Teri, sorry to hear you are having difficulty on the new phone. Please email us at info@jogtracker.com and we will be happy to assist.

A Google user
I've used this app for a long time and I used to really like it. However too often it messes up the run and doesn't record correctly. It will draw straight line between where I am and where I ran to and report a two or three mile run as a half mile run or something like that. Nice app when it works buts it's screwed up too many of jogs at this point.
10 people found this review helpful
Highway North Interactive
May 19, 2020
Hi LJ, this is most likely due to needing to grant permission to the app to track your location "all the time" so that it can still track your route and distance while the screen is dimmed when the timer is running. Also make sure to use High Accuracy in GPS settings and disable the battery saver.