Tick by HiLITE

Meridian IT Solutions

About this app

Tick by HiLITE is a comprehensive support ticket system designed to streamline and manage the entire workflow for your organization. With role-based access, powerful task management features, and an intuitive user interface, Tick by HiLITE ensures that every task is tracked, every request is addressed, and every project is on track.

Key Features:

Multiple Role-Based Logins:
Tailored access for Supervisors, Team Leaders, Core Team members, and the CEO ensures that everyone has the tools and information they need at their fingertips.

Create Ticket:
Easily create tasks and assign them to the appropriate team members. Track the progress of each task from creation to completion.

Need Support:
Request support for specific tasks directly within the app. Ensure that any issues are promptly addressed and resolved.

Comprehensive Dashboard:
Gain insights into your organization's workflow with an all-encompassing dashboard. Monitor task statuses, upcoming deadlines, and overall project progress in one place.

Filter Tasks by Projects and Roles:
Quickly find tasks relevant to specific projects or roles. Streamline your workflow by focusing on what's most important.

Reports:
Generate detailed reports to analyze performance, identify bottlenecks, and make informed decisions to optimize your operations.

View Previous and Upcoming Tasks Easily:
Stay on top of your schedule by easily accessing both past and future tasks. Never miss a deadline or overlook an important task again.

Submit and Manage Payment Requests:
Simplify financial workflows by submitting and managing payment requests directly through the app.

Take Unattended Tasks Listed:
Ensure no task goes unnoticed with a list of unattended tasks. Assign or claim these tasks to maintain productivity and efficiency.

Tick by HiLITE is the ultimate tool for improving organizational efficiency, ensuring seamless communication, and keeping every project on track.
Download Tick by HiLITE today and take the first step towards a more organized and productive work environment!

What’s new

Added 2026 in monthly planner