MedIQ Smart Healthcare

MEDIQ PTE. LTD.

About this app

Going Beyond Physical Hospitals with Digital, Virtual, and Hybrid Care
MedIQ Smart Healthcare is a hybrid healthcare platform that connects digital health services with a nationwide network of hospitals, pharmacies, and laboratories across Pakistan. We enable users to access healthcare through both online services and physical walk in visits, offering flexibility, convenience, and continuity of care.
All medical services are delivered by licensed healthcare professionals and registered partner institutions.
What MedIQ Helps You Do
Medication Fulfillment Support
MedIQ enables users to place requests for prescription-based and over the counter medicines through verified partner pharmacies. Users may choose home delivery or visit partner pharmacies directly. All medications are dispensed by licensed pharmacies in accordance with applicable regulations.
Lab and Diagnostic Service Booking
Users can book laboratory and diagnostic services offered by partner laboratories. Sample collection may be available at home or at physical lab locations, depending on service availability. All testing is performed by certified laboratories and trained professionals.
Corporate and Insurance Utilisation Support
For eligible corporate and insured users, MedIQ supports digital tracking and record keeping of healthcare utilisation and approved benefits. The platform helps organise service usage information and does not make medical or financial approval decisions.
Payment Convenience
MedIQ supports multiple payment options including mobile wallets, debit cards, credit cards, online bank transfers, and cash on delivery. Cashless services may be available for users covered under participating corporate or insurance programs.
Personal Health Records Storage
Users can securely store and access their personal medical documents and records within the application. Records can be shared with healthcare providers at the user’s discretion. MedIQ does not interpret or analyse medical records for clinical purposes.
Informational Health Summaries
The platform may display general, non diagnostic summaries and usage insights related to healthcare services accessed through MedIQ. This information is provided for informational and administrative purposes only.
Customer Support
MedIQ provides customer support to assist users with service coordination, bookings, account related queries, and general platform assistance.
Important Medical Disclaimer
MedIQ Smart Healthcare does not provide medical advice, diagnosis, treatment, or clinical decision-making. The application is intended for healthcare access, coordination, and record management only. All medical services are provided by independent licensed healthcare professionals and registered partner institutions. Users must consult a qualified healthcare professional for any medical concerns, diagnosis, or treatment decisions.

Ratings and reviews

app is buggy, my notification bar is overlapping their menu and i can't click their menu. above issue is resolved, but they place things on hold without telling whats required and then rejected again without telling why. Why is the app needed when i have to keep going back to hr and administration to get my stuff processed.

No drama, no delays, no back and forth. Claims just get processed and that's the end of it. Exactly how it should be.

Forgot my password and reset it without wanting to throw my phone. Small thing, but tells you a lot about the UX team.

What’s new

bug fixes