ALRS

Howard Day & Associates Inc

About this app

ALRS users may now use their Android phone to make or cancel lodging reservations. All requests are kept in sync with the base ALRS. Mobile users may view upcoming reservations, made using the mobile app, as well as mapping assistance to their lodging site.

Ratings and reviews

The app has wanted me to accept the Terms of Use, but the screen was blank and did not display Terms of Use. The app has had security flaws. App version on Android App Store and app version inside the app have been different. Most if not all of these issues have been addressed in the most current version. Regardless, the app is constantly not responding with every action. Routine database errors occur when querying notifications. The app operates like a beta version. I would never choose to use.

It never shows anything under bookings or notifications, despite receiving a text notifying me that a reservation has been made, which means when I receive a text warning me to make changes to a reservation within 72 hours and I have to cancel or reschedule a reservation I have to call ALRS anyways, which means I have to actually call the hotel and cancel myself because no one ever bothers responding to the texts/calls or emails. Works fine if you have a straightforward UTA with no changes.

The app used to function but stopped working about a month ago. It doesn't seem to be loading all of the hotel options, and it gives me an error page when I do attempt to select one of the options. No fixes have been made. The automated helpline phone number requested a mysterious user ID that I don't know before it would let me connect to anyone. This app was promising, but the execution has turned out to be abysmal.

What’s new

Design changes