In the play store, I can see that I have the app installed, but otherwise I cannot find it anywhere on my phone. The app store only allows to update or uninstall it, no option to open it. I didn't even realize this app existed until looking on another website that mentioned its name. I live in the US, so I don't see why I am unable to access the app. Saying "Alexa" does nothing also.
Not as useful as Echo which is weird given it's the same assistant. But my real complaint is ever since installing and setting up this app... it interferes with my U11's lock screen functionality. It's enabled in my phone settings but won't work unless I disable Alexa and after re-enabling Alexa... my lock screen quits working shortly after. Also noticed on many occasions that Alexa will activate and start "listening" when it's silent in my house and I wasn't speaking either. I will disable this app permanently if it isn't fixed to where it doesn't hinder phone functions and quits activating on its own without her wakeup word Alexa being said.
This app is useless without downloading the Amazon Alexa app. Only through there can you link your calendar and music apps and such. But even with both apps, you still can't do everything you should be able to. For example, I linked my Spotify account but when I try to open it or play something using Alexa it says Spotify music is not supported on this device. Also I have the hot word set up, and edge sense set up to open Alexa but you still can't use it from your lock screen. There should be an option to activate Alexa while the phone is locked, at least with limited functionality such as placing a call.
Initially wrong time given. I changed the location (gave my address in the UK) and it's now OK - but it should use phone location surely! I've checked permissions and location is enabled. Such basic bugs are not impressive HTC. But the phone is great so I'm sure you'll get this right soon..
won't let me log in to my account. it can't reach the login page. keeps saying try again. tried to reply but your email address is restricted after pressing the sign in with your amazon account button, it takes me to another page, "HtcAlexaDevProfile", I press the continue button it then says "something happened displaying this page try again". I try again and it returns to the fault page I tried to reply with the reply button but it wouldn't send I can log into the alexa PC Webpage and the normal amazon page with no trouble. it won't work if HTC internet app is used as default web app must use chrome it is working now
Why force an update, that can't be used in my country. Another app update that is a mess, just like the keyboard update. * Update* Still don't like how it rolled out, but at least the app is now usable in the UK, so have amended rating accordingly.
[Supported Region]: USA and UK (Germany coming soon.)