I just don't understand why HTC have disabled this. One of the most talked about "innovations" of the HTC U11, and they just disable it without warning? Crazy lack of customer care - a simple statement to explain why is all that's required. Useless, pointless and I can't even fully uninstall it from the phone. 0 stars if I could.
11-2017 - Update - still nothing has changed, or even improved, since July 2017. Possibly worse. I so wish I could use Alexa on my phone but I can't. 07-2017 - Not as useful as Echo which is weird given it's the same assistant. But my real complaint is ever since installing and setting up this app... it interferes with my U11's lock screen functionality. It's enabled in my phone settings but won't work unless I disable Alexa and after re-enabling Alexa... my lock screen quits working shortly after. Also noticed on many occasions that Alexa will activate and start "listening" when it's silent in my house and I wasn't speaking either. I will disable this app permanently if it isn't fixed to where it doesn't hinder phone functions and quits activating on its own without her wakeup word Alexa being said.
All of the sudden the app disappeared, after update. It's still installed. Cannot open it. Can reinstall the latest update, but still cannot open. Cannot choose as voice assistant, please give back previous version!
Doesn't work properly, and after last update it disappeared, and still installed, there's only option to uninstall. So I can't use it, it is useless.
It keeps disabling the microphones on my phone. I mute the mic on the app and both of the microphones on my phone became muted. After the new update it disabled my primary microphone.
Have this garbage I can't use, nor uninstall but it always asks to update
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