dialnote - AI Business Phone

HVIF Solutions Pvt. Ltd.

About this app

Stop losing deals to forgotten call details. DialNote turns every business call into searchable, actionable intelligence — automatically.

Whether you're a sales team closing deals, a healthcare practice managing patients, or a support team handling tickets, DialNote replaces your messy call stack with one smart business phone system.

📞 CALLING & MESSAGING
● Make and receive calls from your business number — right from your phone
● Send and receive SMS from the same number
● Shared phone numbers so your whole team stays reachable
● Call transfer, hold, and conference calling built in
● Incoming call screen with instant caller info lookup

🤖 AI-POWERED INTELLIGENCE
● Automatic call transcription — every word, searchable
● AI call summaries — get the key points in seconds, not minutes
● Smart call tagging — calls auto-categorized by topic and outcome
● AI voice agents — let AI handle calls 24/7 when your team is offline
● Disposition codes for structured call tracking

📊 ANALYTICS & REPORTING
● Real-time team performance dashboards
● Missed call tracking and follow-up alerts
● Agent comparison reports
● Call volume trends and busy-time heatmaps
● Export reports to CSV

🔀 VISUAL CALL FLOW BUILDER
● Drag-and-drop IVR editor — no coding required
● Smart call routing based on business hours
● Voicemail with automatic transcription
● Call queuing and ring-order configuration

👥 BUILT FOR TEAMS
● Shared inboxes — everyone sees the full conversation history
● User groups with role-based permissions
● Internal team threads alongside customer conversations
● Multi-number management from one account

🔗 INTEGRATIONS
● HubSpot and Salesforce CRM sync
● Zapier, Make, and n8n for workflow automation
● Webhooks and REST API for custom integrations
● Calendly and Cal.com for appointment booking in IVR

📝 NOTES & DOCUMENTATION
● Add call notes during or after every call
● Contact notes for long-term relationship context
● Full conversation timeline — calls, messages, and notes in one view
● Canned responses and message templates for faster replies

🔒 ENTERPRISE-READY
● Multi-tenant architecture with organization-level isolation
● Role-based access control
● Call recording with configurable storage
● Compliant data handling

WORKS ACROSS DEVICES
Use DialNote on your Android phone and pick up right where you left off on the web dashboard.
Your calls, messages, notes, and contacts sync in real time.

TRUSTED BY SALES TEAMS, HEALTHCARE PRACTICES & SERVICE BUSINESSES

DialNote is built for teams that live on the phone. Whether you're making 10 calls a day or 100, every conversation is captured, organized, and ready when you need it.

Download DialNote now and never lose a call detail again.