Hyena Rider Assistant (HRA)

Hyena Inc.

About this app

Connection requirements:
To connect a smartphone to the e-bike with Hyena riding assist system via the Hyena Rider Assistant (HRA) and access the full app functions, the following condition is required: Genuine Hyena e-bike system kits with all components using HAP 2.0 protocol, equipped with a Bluetooth integrated HMI (LED Multi, LED Chip, LED Compact EX).
https://www.hyena-ebike.com/software-service/rider-app

Bike Overview – Manage your e-bike and smart parts easily:
Riders can easily select and connect to their e-bikes for checking the status of all the components and updating the drive system firmware from a smartphone.

Dashboard - Personalized cycling computer:
Hyena Rider Assistant provides everything riders need to read during their efforts. Select from 15 different riding information cards to the dashboard freely, e.g., current speed, average speed, odometers, range.

Range Map - Planning the ride smartly:
The “Range Map” function allows riders to plan the cycling route based on the remaining battery level and riding support level. The map also shows up all the available bike service stations, riders can find their best match shop by the filter.
Bike Reviews _Data Analysis:
Riders can check the precise ride data after their efforts, including weekly, monthly, and annual overview of riding and health status, history routes, and so on. All the data are collected in the cloud database.


Notifications:
Regular maintenance, new system firmware version released, and system error. You won't miss any important information about your e-bike.

More expanded smart accessory functions...
Smarter security :
When equipped with Hyena iLock, riders can unlock the e-bikes by biometrics, passcode, or set it to passive unlock mode. Once the smartphone is connected to the bike via Bluetooth in 2 meters, the e-bike will automatically unlock itself.

Brand new comfort riding experience:
When equipped with Hyena iShift, riders can apply customized gear settings via the app. During riding, the derailleur will automatically switch to the suitable gear based on current riding conditions detected by the e-bike drive system.

Ratings and reviews

I love this all shows your speed and route, I do wish it would show your route as you are riding it instead of just after you're finished. It would also be great to input a destination and have the app be like a maps system and show Me how to get there.other than that, its easy to use, easy to read, speed, calories, direction are all great, batteries levels and bike systems control are easy to see

The app works fine however every time I try to use the app whilst riding it couses a fault to pop up on the bike, tried restarting several times with the app running same fault, disconnected the app and the fault cleared. Very strange 🤔.

It's nice to have some info but when it doesn't record a 1:20 hour ride mileage, then I have to wonder how accurate the other info is. Is my battery really "healthy?" What about maintenance info? I uninstalled and reinstalled hoping to revive it to its former glory but to no avail. Uninstalling permanently.

What's new

1. Support for range extended to 100KM
2. Added multi-language feedback forms