IBM Software Support
100+
Downloads
Everyone
info
About this app
Say good-bye to standard response times and hello to more efficiency and effectiveness. With this app, you can effortlessly identify your company’s open support cases, access to relevant details and elevate a case in the same place.
App Key Features:
• Ability to see a list with the support cases opened by my company.
• Ability to see selected case details, status, updates, who is working on it (ownership).
• Ability to easily escalate my cases through my phone or tablet, including the possibility of receiving alerts and reaching out to Support Execs for urgent situations.
• And there is more to come…
This app is available by invitation only and brings additional value to our Advanced Support Clients. If you are not an Advance Support Client yet, this will be a great reason to consider.
App Key Features:
• Ability to see a list with the support cases opened by my company.
• Ability to see selected case details, status, updates, who is working on it (ownership).
• Ability to easily escalate my cases through my phone or tablet, including the possibility of receiving alerts and reaching out to Support Execs for urgent situations.
• And there is more to come…
This app is available by invitation only and brings additional value to our Advanced Support Clients. If you are not an Advance Support Client yet, this will be a great reason to consider.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
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Data is encrypted in transit
Data can’t be deleted
What's new
• Minor defect fixes
