Content rating
Everyone
1K+
Downloads
Content rating
Everyone
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About this app

Say good-bye to standard response times and hello to more efficiency and effectiveness. With this app, you can effortlessly identify your company’s open support cases, access to relevant details and elevate a case in the same place.

App Key Features:
• Ability to see a list with the support cases opened by my company.
• Ability to see selected case details, status, updates, who is working on it (ownership).
• Ability to easily escalate my cases through my phone or tablet, including the possibility of receiving alerts and reaching out to Support Execs for urgent situations.
• And there is more to come…
The IBM Software Support, a seamless support experience.
Updated on
Jul 8, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info, and App activity
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

What’s new

• Enhanced app security to help keep your experience safe and reliable
• Improved sign-in experience with stronger protection for your account
• Performance and stability improvements for a smoother, more trusted experience