720 reviews
Content rating
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About this app

Access health information on-the-go from Independence Blue Cross (IBX).

Download the free IBX app for your Android phone to help you make the most of your Independence Blue Cross health plan. With new and improved features, the IBX app gives you easy access to your health care coverage 24/7, wherever you are.

Use the app to:

• Access benefit information
• View, share, or order a new ID card
• Find a doctor or hospital, and change your primary care physician
• See your most recent claims and any open referrals
• Find or price a prescription drug
• Track deductibles and spending account balances
• Reach your health goals with Achieve Well-being tools
• See important notifications and health messages
• Pay your premium

Not a member yet? Use the app to get a quote for individual health care coverage.
Updated on
Dec 9, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Health and fitness, and Messages
Data is encrypted in transit
You can request that data be deleted
720 reviews
Bill Jalbert
January 9, 2023
This app stopped working around 2019 - won't accept my login credentials. IBX has advised me to Uninstaller, then reinstall. This fixes the problem, until the next time I try to log on. I've gone through this process multiple times, and it's getting old. Can't even reset the password, because it asks me to answer a security question, without showing the question. I'm done with this app until they fix it.
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November 12, 2022
Was once a helpfull reliable app. But it hasn't worked for me since jan 22. Just tried uninstalling and reinstalling for the 5th time in as many months. Disappointment.
1 person found this review helpful
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A Google user
October 10, 2019
Very useful in terms of tools and resources. Has made finding doctors, health tips, benefit usage and understanding of coverage very simple. My criticism is that the app can be very, very slow at times. Also I have to go to the online portal to take any actions at all with my HSA account. Lastly I think the app should be able to work with existing Samsung health trackers. I have a Samsung Note 9 and Samsung Gear S3 to track my exercise and daily steps. I want it to sync.
1 person found this review helpful
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What's new

Independence continuously strives to improve the experience of our app to better serve our members. This release includes updates to:

* Security improvements
* General Bug fixes