ICS Mobile

ICSolutions

About this app

The ICSolutions Android mobile app provides an easy and convenient way to visit with your incarcerated family member and loved one. With this free mobile app, you can visit from home or anywhere where you have WiFi or cellular data service. Staying connected to your loved one allows you to share special moments and maintain those strong family bonds between children and their parents.

Ratings and reviews

You can add money, but the calls don't want to go through most of the time. The recordings to accept either don't play or the button to accept doesn't register. It's a shame that those wanting to hear from their loved ones that are in jail have to suffer because of poor service from this company. Plus we still get charged if it does go through and there is no connection. Same with visits. Glitches are horrible. you can hardly hear them even. the process we pay the quality should be way better.

This is the worst app I've ever had to deal with. Calls are ALWAYS choppy, robotic, echoing, or dropping. After the recording I can't hear the person for a number of seconds and won't unless he actually blows into his microphone. If he doesn't do that, I won't hear him the rest of the call. It drops at least one call almost daily. If the weather is anything less than sunny, anticipate problems. Ive never seen such a poorly developed app. 8mos and no improvement, wish I had another option

"This app is the worst! Every time I try to log in, it kicks me out. when I finally have a video chat scheduled, the clock keeps running even after I get disconnected and have to log back in. It's frustrating! I think the app should compensate for the lost time by adding extra minutes to the video chat or, better yet, fixing the app to work more efficiently and reliably."

What’s new

API compatibility requirement updates