Frost Bank

Frost

About this app

Everything we do is aimed at giving our customers a better banking experience every time they interact with us. And our app is no exception.

Open an Account with the App
Banking better is easier than ever—simply download the app.
It only takes a few minutes to open and fund a checking account.

Send Money to Anyone
Send money to anyone with just their mobile number or email. Just select them from your contact list. No need to ask for their account information.

Deposit Checks
Securely deposit checks with a generous daily limit and next business day fund availability when you deposit before 9pm.

Quick and Secure
Log in with an easy-to-use four digit PIN that is unique to your device or simply use your fingerprint on phones running OS 6.0 and above.

Plaid Exchange
Securely connect your Frost account with over 18,000 financial institutions and 4,500 apps on the Plaid network

Manage Account Connections
View a list of Plaid-connected financial institutions and apps and if you change your mind about any or all of them – easily cancel their access

Link External Accounts
Securely link your accounts from other financial institutions to view all of your finances in one place

Personal Help 24/7
Talk directly to a Frost banker with the touch of a button.

Other Features Include:
- Place a temporary freeze on your debit card
- Send money to anyone, anywhere in the U.S. and make bill payments on the go
- Create memos for each transaction
- Locate 1,700+ Frost ATMs and 150+ financial centers
- View and zoom, save and print cleared check images
- See running balances, plus view and search transactions
- View upcoming payment and transfer activity
- Customer photos of Texas

Member FDIC

Ratings and reviews

Frost has been amazing, but I had a recent issue. It did not let me unfreeze the card on the app, I tried re logging in, restarting, asking it to be un frozen on the customer rep side. I did fix it by logging in on a computer to access the un freeze option. Not sure if this is common or just a one time thing, frost is pretty reliable. (Turning to 5 star, I really think it was a one time glitch)

FIX THE APP ALREADY!! For months EVERY SINGLE TIME I try to open it, I get an error message saying "we're experiencing a temporary issue that may prevent you from logging in. Our team is working quickly to resolve" Having this issue for MONTHS is not a temporary issue nor are y'all working quickly to resolve it. I have to try several times to try to open the app, sometimes 20 minutes. Extremely inconvenient and frustrating. FIX IT ALREADY

The app is tied to my debit card number. When I had fraudulent charges on a card I had NEVER used, the card was frozen. So, I was locked out of the app. Frost customer service was less than adequate. They refused to send a new card, insisting I go to a physical location. Our nearest Frost Bank is an hour away. When I arrived at the bank, they stated that their debit card system was down, and they couldn't generate a new card. Do better please. Do NOT tie the app to the debit card number!!

What’s new

What’s New
We're always working hard to bring you a better banking experience. To ensure you get the best experience, turn on auto-updates so you always have the latest version of the Frost App. What's new:
Bug fixes
Introducing Debit Card Activation - a new way to activate your new card in the Frost App!