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10/7/22 - Can't add 2 paid add-ons to a classic mac and cheese (adding a second one removes the first one) and the checkout process defaults to an 18% tip. Zero is only an option if you select custom, enter a non-zero amount and then go back in and change it to zero. Tip for what? I walk in, grab the bag of food from a shelf, and walk out! They don't even have to interact with me. 1/27/23 - They increased their prices about 30%, but no change to the auto-tip functionality.
App is very limited and tries to force tip. You can't add more than one vegetable on the app. The staff at my location will then proceed to mess up the order. You have to click on custom tip and put in a penny to give no tip. Past 3 app orders have been messed up. If you eat here you have to go in person and micro manage them to make sure you don't get ripped off. App crashes often too.
Bob M. Third
It works. It's Intuitive and functional. But it also auto adds a a large tip to every transaction, and there is no zero out option. People could easily miss that.