wingstopUAE

Eureka Restaurant & Cafe

About this app

Wingstop application for UAE Restaurants. You can do Online Ordering for Home Delivery or Take Away or Curbside using the app and can view the menu of the restaurants and location of restaurants and etc,.

Ratings and reviews

This has happened more than once, and I believe it’s intentional. At 10:13 PM I ordered via the Wingstop app (45 min delivery promise). At 10:37 PM it falsely showed “Delivered,” though the branch conformed the order hadn’t even left. I didn’t get it until 11:20 PM. This misreporting seems like manipulation of delivery metrics and it erodes trust. Please investigate and fix. Additionally, the app stops working sometimes. You keep on adding things to the kart, but they don't get added.

I ordered at around 2:18 PM. I got a call around 2:49 PM, saying that there would be around 20-30 mins delay (and they haven't cooked my food yet at this point) because they couldn’t find a rider, and I said it was fine. I got another call around 3:13 PM, saying that they still couldn’t find a rider. They asked me to order from another food delivery app so they could send my order along with that. This app charges 10 AED for delivery but they can’t deliver. Disappointing. Would rate it 0.

In the promotions section, the sign-in requirement for 50% off offer (WINGS50) shows not met, but for the 40% off (Super40) offer, it shows that the sign in requirement is met. It doesn't make sense because I am actually signed in and can't get 50% off, and it's my first time using the app, so I should be eligible. Please fix the app, especially the promotions section. It's not user-friendly.