
Braxton Matthews
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The cookies are great! However the app is substandard at best. I've ordered 13 times in the app and of those 13, only 5 times did my points actually add to my account at completion of the order. I have to email in a day later after every order in order for points to be added to my account after an order. That gets old and needs to be fixed because I've read similar reviews experiencing the same issue.
3 people found this review helpful

Benjamin Leithold
When I go to check out with Google Pay, it brings up a pop-up like when you're signing into your account, unlike the accordion menu that usually appears at the very bottom like every other app that uses Google Pay. It asks for multiple stages of info, then gives an error and doesn't let you check out anyway. Entering your CC manually doesn't let you copy a saved card from your wallet either. Completely dated
4 people found this review helpful

Kyle Miller
Let me just start with the cookies being amazing! The app and website are full of bugs and always slow. Want to edit your box of cookies that's a promo? Think again because it can't update it without thinking you're adding a second box. Have fun deleting it and waiting for it to catch up so you can start over. There are plenty of other issues with the app and site. Don't get me wrong, I'm a regular, but your company should either invest more into these or hire someone else to fix it.
46 people found this review helpful