Potbelly Sandwich Works

4.7
34.5K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Enjoy an all-new Potbelly app, rebuilt from the ground up to make your mobile ordering experience faster, easier, and more rewarding than ever! Whether you're craving an oven-toasted sandwich, salad, or soup, we've got you covered.

Plus, when you sign up for Potbelly Perks, you'll be earning coins towards free food with every order.

Quick Browse: Find your favorites with streamlined craveable menu.
Simple Customization: Add or remove toppings with ease.
Fast Checkout: Order confidently on the go.
Easy Rewards: Convert coins, track progress, and earn treats.
Delivery And In-Shop Pickup Options: so you can Potbelly anywhere and bring the good vibes with you.
Catering: it's easier to fee your crew...or hey, maybe you're just reallllllllly hungry.
Updated on
Mar 18, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, App info and performance, and Device or other IDs
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
33.9K reviews
Tyrone Johnson
June 26, 2025
This app is terrible at reading locations. It never assumes you are ordering from the potbelly's closest to you. It just picks random happenstance potbelly's in the area. This last time, it decided I must be ordering from a potbelly's nowhere near me. I have never had this issue with any other restaurant app. I will not be ordering from this place again.
5 people found this review helpful
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James Akerley
March 13, 2026
I have seen advertisements for some kind of deal, just like the one on March 12th, stating (including on the app) that you buy a big meatball sandwich and the a second sandwich of any kind for free. I tried about 30 minutes to get it to work. No matter what the second option was it still tried to make me pay full price. I'm also logged into my perks option so thats not a thing. The whole thing feels like a scam. Nonsense.
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Potbelly Sandwich Works
March 13, 2026
Hi James! Sorry for the trouble. A quick account refresh should make the BOGO perk show up. If it’s still missing, our Customer Care team at talktopotbelly.com is ready to help and get this fixed for you.
Mary Z
February 2, 2026
I love Potbelly and the app is very convenient. After the recent update 5 days ago the app is draining my phone battery even though I have not opened since my last order which was 3 days ago. It used 35% of my battery on Saturday without me even opening the app. I force closed the app, restarted my phone, and disabled the permission that allows it to run in the background. No idea what the app is doing. Hopefully the issue is resolved soon.
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Potbelly Sandwich Works
February 6, 2026
Hi Mary! Thanks for letting us know. We’ll be sure to pass this along to our team so they can take a closer look. If you have any further trouble, please reach out at talktopotbelly.com and we’ll be happy to help.

What’s new

Your Potbelly App: Personalized Just for You!

In this update, we’ve made your Home screen smarter and more tailored to you.

You’ll now see personalized content, timely offers, and recommendations that match your cravings—all refreshed in real time to keep things fresh (just like our sandwiches).

We’ve also made improvements behind the scenes to enhance stability, performance, and security.