Andy Hrbacek
The app has had so many problems. I've had issues where it takes me on a loop trying to add a perk. I have the item in my bag, but it's like it doesn't see it and keeps wanting me to add the item. And now the app keeps crashing, I can't even open it. My phone told me to wait for the developers to fix the bug and then update the app. I actually love potbelly, but this app is terrible.
Kaleb Johnson
Wow, where do I begin to describe the problems with this app. If you want to change location after selecting your food, you have to start over. If you want to change your pickup time after selecting your food, you have to start over. Once you select a Perk (cookie for example), you can't undo it and get your coins back. You also can't swap meats (no salami, substitute pepperoni instead). Please fix at least some of these! Galaxy S22
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A Google user
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This review is for the app only! The App is annoying as it does not allow you to schedule your order for later pick up. I like to schedule my order based on my commute to work. You follow steps, the clicks don't work or won't lead you to the correct page. As of right now you can ONLY order through the App if you want to pick up asap. Come on Potbelly fix it!
1 person found this review helpful