It would have been nice for the app to let me know that it doesn't take orders after 2pm. Instead it charged my card then they tell me it will take 3-5 business days for reimbursement! SMH ...the app shouldn't allow you to order for delivery if it's pass the delivery timeframe to avoid unwanted charges.
Why is there no search option to set your location? I've scrolled through hundreds of locations, which is in no apparent order, and haven't been able to find my store. And then when I've paid in store and try to submit a comment about this, the app crashed.
Love this app! Great way to grow our business. I work at Potbelly and this app even gets me to order more- the rewards and the convenience. While working at Starbucks for 7 years, I saw their app evolve and absolutely drive their business growth....so please take the negative comments seriously, that feed back is gold! I have had a positive experience with the app so far though :)
I don't understand why this got such bad reviews the app literally did everything the site says it offers. In my opinion top notch.
App kept crashing. Unable to complete order.
The arbitrary list of locations is absurd as stated in other reviews. Also, your order will take longer than if you had just gotten in line in person.
- Refer your friends to earn tasty treats!
- Fixes to delivery options when ordering online
- Minor bug fixes and improvements