Potbelly Sandwich Works

4.7
34.5K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Enjoy an all-new Potbelly app, rebuilt from the ground up to make your mobile ordering experience faster, easier, and more rewarding than ever! Whether you're craving an oven-toasted sandwich, salad, or soup, we've got you covered.

Plus, when you sign up for Potbelly Perks, you'll be earning coins towards free food with every order.

Quick Browse: Find your favorites with streamlined craveable menu.
Simple Customization: Add or remove toppings with ease.
Fast Checkout: Order confidently on the go.
Easy Rewards: Convert coins, track progress, and earn treats.
Delivery And In-Shop Pickup Options: so you can Potbelly anywhere and bring the good vibes with you.
Catering: it's easier to fee your crew...or hey, maybe you're just reallllllllly hungry.
Updated on
Jan 25, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, App info and performance, and Device or other IDs
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
33.9K reviews
Tyrone Johnson
June 26, 2025
This app is terrible at reading locations. It never assumes you are ordering from the potbelly's closest to you. It just picks random happenstance potbelly's in the area. This last time, it decided I must be ordering from a potbelly's nowhere near me. I have never had this issue with any other restaurant app. I will not be ordering from this place again.
4 people found this review helpful
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Mary Z
February 2, 2026
I love Potbelly and the app is very convenient. After the recent update 5 days ago the app is draining my phone battery even though I have not opened since my last order which was 3 days ago. It used 35% of my battery on Saturday without me even opening the app. I force closed the app, restarted my phone, and disabled the permission that allows it to run in the background. No idea what the app is doing. Hopefully the issue is resolved soon.
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Potbelly Sandwich Works
February 6, 2026
Hi Mary! Thanks for letting us know. We’ll be sure to pass this along to our team so they can take a closer look. If you have any further trouble, please reach out at talktopotbelly.com and we’ll be happy to help.
Blind Spot
November 14, 2025
the app stopped tracking my rewards points a few months ago and no matter how much I spend I don't earn any more points beyond the few I got when I first downloaded it. plus your order gets made slower if you use the app vs walking in so the literal only benefit is earning points. they also refuse to make your order on site if you order on the app while you're in the store.
1 person found this review helpful
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What’s new

Your Potbelly App Just Got Delicioulsy Smarter!

Customizing your favorite meal is now super easy, with clearer nutritional info at your fingertips!

You can now change your order size without losing your selections.

We've also made payments smoother with clearer help and squashed some pesky bugs.

Get ready for a smoother, more personalized Potbelly experience. Update now!